Health Check issues

When I open up the HP Health Check that came on my computer, it says that I
have two things that I need to download so that my computer can run smoothly,
HP Help and Support Update (0016) and HP Health Check update available
(0001). When I click on the action button, it opens up Windows Help and
Support Center and then it redirects me to the Microsoft website. However, I
searched high and low for these updates and I cannot find them anywhere. Am I
blind or is something wrong? Any help would greatly appreciated. Thankyou!

Hi,

Click start/all programs/HP/HP update and this utility will check for and
download any appropriate updates for your system from HP. These are in
addition to the OS patches supplied by Windows Update, not instead of them.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"buckskinpaintchic" <buckskinpaintchic@discussions.microsoft.com> wrote in
message news:521B7167-F0EC-4648-BABA-FE14DBD79098@microsoft.com...
> When I open up the HP Health Check that came on my computer, it says that
> I
> have two things that I need to download so that my computer can run
> smoothly,
> HP Help and Support Update (0016) and HP Health Check update available
> (0001). When I click on the action button, it opens up Windows Help and
> Support Center and then it redirects me to the Microsoft website. However,
> I
> searched high and low for these updates and I cannot find them anywhere.
> Am I
> blind or is something wrong? Any help would greatly appreciated. Thankyou!

I have done all of these things and the HP Health Check update is still
needed. But like buckskinpaintchic wrote, the Windows Help and Support says
this topic is not found.

"Rick Rogers" wrote:

> Hi,
>
> Click start/all programs/HP/HP update and this utility will check for and
> download any appropriate updates for your system from HP. These are in
> addition to the OS patches supplied by Windows Update, not instead of them.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "buckskinpaintchic" <buckskinpaintchic@discussions.microsoft.com> wrote in
> message news:521B7167-F0EC-4648-BABA-FE14DBD79098@microsoft.com...
> > When I open up the HP Health Check that came on my computer, it says that
> > I
> > have two things that I need to download so that my computer can run
> > smoothly,
> > HP Help and Support Update (0016) and HP Health Check update available
> > (0001). When I click on the action button, it opens up Windows Help and
> > Support Center and then it redirects me to the Microsoft website. However,
> > I
> > searched high and low for these updates and I cannot find them anywhere.
> > Am I
> > blind or is something wrong? Any help would greatly appreciated. Thankyou!
>
>

HP Health, of course, is not a Microsoft product, so that's why the topic
isn't found. Apparently this bug is why they need to update it. You may
want to do the manual download:

http://h30155.www3.hp.com/helpandsupport/cpcehelp.html

See the last post on this forum:
http://forums1.itrc.hp.com/service/f...56226+28353475

"Mandy" <Mandy@discussions.microsoft.com> wrote in message
news:5BD2B4DE-34C6-4A51-90BF-2A014506F3A7@microsoft.com...
>I have done all of these things and the HP Health Check update is still
> needed. But like buckskinpaintchic wrote, the Windows Help and Support
> says
> this topic is not found.
>
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> Click start/all programs/HP/HP update and this utility will check for and
>> download any appropriate updates for your system from HP. These are in
>> addition to the OS patches supplied by Windows Update, not instead of
>> them.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "buckskinpaintchic" <buckskinpaintchic@discussions.microsoft.com> wrote
>> in
>> message news:521B7167-F0EC-4648-BABA-FE14DBD79098@microsoft.com...
>> > When I open up the HP Health Check that came on my computer, it says
>> > that
>> > I
>> > have two things that I need to download so that my computer can run
>> > smoothly,
>> > HP Help and Support Update (0016) and HP Health Check update available
>> > (0001). When I click on the action button, it opens up Windows Help and
>> > Support Center and then it redirects me to the Microsoft website.
>> > However,
>> > I
>> > searched high and low for these updates and I cannot find them
>> > anywhere.
>> > Am I
>> > blind or is something wrong? Any help would greatly appreciated.
>> > Thankyou!
>>
>>