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HELP! system restore error

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  #1 (permalink)  
Old 07-07-2007
jaymitch
 

Posts: n/a
HELP! system restore error
I have a HP computer.
I'm trying to go back to a time where there are no errors & Vista doesn't
lose desktop icons.
FOR EVERY RESTORE POINT I TRY TO USE I GET THE FOLLOWING ERROR MESSAGE:

"INSUFFICIENT STORAGE AVAILABLE TO CREATE EITHER THE SHADOW COPY STORAGE
FILE OR OTHER SHADOW COPY DATA" (0X8004231F).

This is extremely frustrating.... the computer will not even restore factory
settings & I could start over.
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  #2 (permalink)  
Old 07-07-2007
Hertz_Donut
 

Posts: n/a
Re: HELP! system restore error

"jaymitch" <jaymitch@discussions.microsoft.com> wrote in message
news:F8C8523C-4CF9-4C7A-B58A-A1C9FBFDD53E@microsoft.com...
>I have a HP computer.
> I'm trying to go back to a time where there are no errors & Vista doesn't
> lose desktop icons.
> FOR EVERY RESTORE POINT I TRY TO USE I GET THE FOLLOWING ERROR MESSAGE:
>
> "INSUFFICIENT STORAGE AVAILABLE TO CREATE EITHER THE SHADOW COPY STORAGE
> FILE OR OTHER SHADOW COPY DATA" (0X8004231F).
>
> This is extremely frustrating.... the computer will not even restore
> factory
> settings & I could start over.


This is a response to someone who posted the same error in a Microsoft
Support session:

The error code 0x8004231f indicates VSS_E_INSUFFICIENT_STORAGE. I suspect
that the issue is related to the following factors:

- The free space on the related partition.
- The maximum size of the Volume Shadow Copy.

Therefore, I would like to suggest that we check the above first.

I. Please check you have enough space in your backup media.

II. To check the maximum size of the Volume Shadow Copy:

1. Right click the partition to be backed up and choose Properties.

2. On the Shadow Copies tab, click the Settings button.

3. Change the maximum size to a larger one.

Please check if the problem has been resolved.

If issue persists, please help to gather the following information.

1. What brand and model is your backup media?

2. VSS debug log
Refer to the following KB to enable VSS debug log. Reproduce the problem
and then save and send the trace file to me.

887013 How to enable the Volume Shadow Copy service's debug tracing
features in Microsoft Windows Server 2003
http://support.microsoft.com/?id=887013

3. Download and run the setup MPS report tool on the SBS 2003 server.

a. Visit
http://download.microsoft.com/downlo...5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.exe to download the file.

b. Run the MPSRPT_SETUPPerf.exe on the server box.

c. Wait for 10~15 minutes.

d. Open Windows explorer, navigate to
%SYSTEMROOT%\MPSReports\Setup\Reports\cab

e. Send the .cab file directly to me at v-innjin@microsoft.com

I appreciate your time. I am happy to be of assistance to you and look
forward to your reply.

Have a nice day!

Best regards,

Inn Jin (MSFT)

Microsoft CSS Online Newsgroup Support

Honu



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