Instead of saying that you "tried your suggestions", please tell us, step by
step, exactly what you did and what results you saw, including - verbatim -
any error messages. That way, we will know if our suggestions were clear
Did you go to the Epson link I gave, download the Vista drivers and install
them? What driver version shows in Device Manager for that scanner?
Maybe you don't need new drivers from Epson at all. Vista comes with
drivers for MANY devices already built-in. What do you see if you click
Control Panel | Scanners and Cameras? (You'll need to have your Epson
connected and turned on - and you'll have to be running as Administrator.)
If your Epson appears, click Properties, then Test Scanner. What were your
When I bought my HP OfficeJet G55 in 2000, HP promised Win2K software "Real
Soon Now". It took them TWO YEARS to deliver! By then I had retired Win2K
and was running WinXP. The good news is that I didn't really need all the
extra fluff that HP bundled in their software. The drivers built into WinXP
provided all the functionality - including scanning - that I needed. HP's
software bundle (when it finally arrived) also included applications to
print brochures and other fancy projects. Nice, but certainly not
necessary. Most could be done just as well with Word or Publisher or some
What did Epson say when you asked them? Remember that Microsoft writes
Vista, but it is the hardware manufacturer's responsibility to provide the
drivers that allow their products to work with Vista. And that URL I gave
you for Epson DOES include a Support link.
R. C. White, CPA
San Marcos, TX
Microsoft Windows MVP
(Running Windows Live Mail beta in Vista Ultimate x64)
"mikerapolas" <firstname.lastname@example.org(donotspam)> wrote in message
> Thanks R.C. & Spirit,
> I have tried your suggestions but neither was successful.
> Every time I try to install the WPD driver it is successful but upon
> selection of the scanner I am told that I need to install the WPD driver.
> Does it sound like I am caught in a loop? And if so how do you think I can
> get out of it?
> Thank you so much, Mike
> "Spirit" wrote:
>> Try turning UAC off and see if the scanner works now.... reboot after
>> UAC off.
>> "mikerapolas" <email@example.com(donotspam)> wrote in message
>> >I installed Vista on 5/2. i have an Epson CX6400 all in one.
>> > Up until 10 days ago my scanner was working properly. Now it will not
>> > scan.
>> > I am told that I do not have "Microsoft WPD filesystems volume driver".
>> > I tried to update this and I am told that my driver is up to date. ???
>> > No
>> > scanner.
>> > I have reinstalled the software for the printer. No scanner. It looks
>> > to
>> > me
>> > to be a Microsoft Vista problem. But I don't know.
>> > Can anyone help me or try to poine me in the right direction?
>> > Thank you so much.
>> > Sincerely, Mike
>> > --
>> > --
>> > Thank you so much, Mike