I think the same general problem exists in Windows One Care...the backup
module doesn't want to recognize its own backup disk that it made and then
even verified. I can't tell you what to do, but if MS can't find a fix for
this, they will have lots of unhappy customers. Can you send a support
request to Microsoft? Maybe they can help you.
I've sent a request for One Care due to the same problem. They started by
asking me to boot with almost all the startup programs stopped. I doubt
this will help, but I haven't had time to try it yet.
"jchen" <jchen@discussions.microsoft.com> wrote in message
news:30EB29E1-D6D1-41FD-A631-11D95D8DB1BC@microsoft.com...
> Hello guys,
> I am using Vista Ultimate. I when I use entire PC restore, it detects
> backups in my HDD (D
, and I can resotre from it. But it doesn't detects
> any
> of my backup DVDs, one 03-11 DVD and two 05-28 DVDs. What should I do? I
> want
> to recover from backup 05-28 and I didn't do that on my HDD. I am pretty
> screwed right now.
>
> Please help, thank you guys.