Re: Task manager
It still wouldn't work, even when forced to run as administrator. This is the
error message that I receive:
Problem Event Name: APPCRASH
Application Name: PSInfo.exe
Application Version: 0.0.0.0
Application Timestamp: 00000000
Fault Module Name: StackHash_e52f
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 69575c32
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: e52f
Additional Information 2: e98dfca8bcf81bc1740adb135579ad53
Additional Information 3: 860f
Additional Information 4: 6eabdd9e0dc94904be3b39a1c0583635
I tried running it in safe mode with the same result.
"Ronnie Vernon MVP" wrote:
> That program is trying to access restricted areas in Vista. If the program
> does not ask you for administrator privileges, then it is not compatible
> with Vista.
> Take Rick Rogers advice and force the program to run as administrator. If
> this works, then you need to tell the developers of that program to make it
> compatible with Vista.
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
> "Rick Parker" <RickParker@discussions.microsoft.com> wrote in message
> > Their tool "stops responding" when I try to run it under Vista. Even in
> > safe
> > mode. They are trying to collect their product info; processes and
> > services;
> > events; hardware and software installed. I am dealing with their tech
> > support, but they can't seem to be able to figure out. I know that this is
> > their problem, but I'm trying to do anything that will help.
> > "Ronnie Vernon MVP" wrote:
> >> If this is a tool that was provided by the anti-virus vendor, they should
> >> have instructions for running it? We have no information on the tool,
> >> which
> >> areas of the OS it is trying to access or what data it is collecting?
> >> --
> >> Ronnie Vernon
> >> Microsoft MVP
> >> Windows Shell/User
> >> "Rick Parker" <RickParker@discussions.microsoft.com> wrote in message
> >> news:3A1A00DC-8C57-410F-BCE9-8E6DCEF70B2C@microsoft.com...
> >> >I am unable to run an info gathering tool to send to my Anti-virus
> >> >software
> >> > vendor. Is there any way that I can capture the info in task manager,
> >> > save
> >> > to
> >> > a folder and send it to them?