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Jerky Mouse & Sound Issues
microsoft.public.windows.vista.performance maintenance
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05-15-2007
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Jerky Mouse & Sound Issues
Installed Vista Ultimate 32bit on new WD 200GB hard drive.
I'm running:
- Supermicro MB
- P4 3.2Ghz
- 3GB RAM
- Radeon X600 Graphics
- RealTec AC97 Audio
- Logitech Wireless KB & Optical Mouse
My Vista low base score is 3.5 and everything else is 4 or 5, so I'm
assuming it should run fine.
My problem is this:
- Mouse movements stop frequently, jerky type, then catching up with
itself, delayed.
- System sounds, online or local music, etc... flutters too, like the mouse.
I notice it more often when the hard drive is working. When I turned off
the Windows Search Indexer, it improved 70% because there is less HD
processes however the problem still exists.
I've updated all drivers from vendors, etc.. without success.
Basically, when the system is doing nothing, the mouse moves normal, but the
second the drive works, or sound plays, CPU activity, etc..... intermittent
mouse behavior starts. For example, if I went to a media page that plays
embedded Windows music/video the sound will flutter and scrolling the page
makes it worst.
Any ideas? It would be greatly appreciated, I'm starting to go crazy.
Ben
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05-15-2007
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Re: Jerky Mouse & Sound Issues
> I'm running:
> - Supermicro MB
> - P4 3.2Ghz
> - 3GB RAM
> - Radeon X600 Graphics
> - RealTec AC97 Audio
> - Logitech Wireless KB & Optical Mouse
>
> My Vista low base score is 3.5 and everything else is 4 or 5, so I'm
> assuming it should run fine.
>
> My problem is this:
> - Mouse movements stop frequently, jerky type, then catching up with
> itself, delayed.
> - System sounds, online or local music, etc... flutters too, like the
> mouse.
>
> I notice it more often when the hard drive is working. When I turned off
> the Windows Search Indexer, it improved 70% because there is less HD
> processes however the problem still exists.
>
> I've updated all drivers from vendors, etc.. without success.
>
> Basically, when the system is doing nothing, the mouse moves normal, but
> the
> second the drive works, or sound plays, CPU activity, etc.....
> intermittent
> mouse behavior starts. For example, if I went to a media page that plays
> embedded Windows music/video the sound will flutter and scrolling the page
> makes it worst.
It's clear that the keyboard is wireless, but is the mouse wireless, too?
Is the wireless receiver connected to the computer via a USB or a PS2 port?
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05-16-2007
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Re: Jerky Mouse & Sound Issues
The wireless keyboard and mouse are connected normally via the normal older
ports, PS2, there is a separate wireless charger/station.
I'm sure the problem is not a wireless issue because I've already tried
using non-wireless keyboard/mouse thinking the same thing.
I think the real problem is affecting the mouse movements, video/music
playback, keyboard, etc... but not directly this type of problem. It's like
when your hard drive is working and you see the hourglass icon rotating (in
Vista it's the round light circle spinning), it stops moving for a second at
times during the hard drive process... this is sorta like the same experience
I'm getting with all my peripherals.
Whenever I get a system sound like email coming in, someone on my buddy list
logging into IM, etc... the sound is also fluttered, duplicated, stuttering.
My computer constantly stops with a Desktop Window Manager error, I think
this is related somehow because it's a new type of display rendering. I'm
thinking if I can shut this off and revert to the old method it will help.
The plot thickens. Thanks for your response, please let me know of other
thoughts.
Ben
"Victek" wrote:
> > I'm running:
> > - Supermicro MB
> > - P4 3.2Ghz
> > - 3GB RAM
> > - Radeon X600 Graphics
> > - RealTec AC97 Audio
> > - Logitech Wireless KB & Optical Mouse
> >
> > My Vista low base score is 3.5 and everything else is 4 or 5, so I'm
> > assuming it should run fine.
> >
> > My problem is this:
> > - Mouse movements stop frequently, jerky type, then catching up with
> > itself, delayed.
> > - System sounds, online or local music, etc... flutters too, like the
> > mouse.
> >
> > I notice it more often when the hard drive is working. When I turned off
> > the Windows Search Indexer, it improved 70% because there is less HD
> > processes however the problem still exists.
> >
> > I've updated all drivers from vendors, etc.. without success.
> >
> > Basically, when the system is doing nothing, the mouse moves normal, but
> > the
> > second the drive works, or sound plays, CPU activity, etc.....
> > intermittent
> > mouse behavior starts. For example, if I went to a media page that plays
> > embedded Windows music/video the sound will flutter and scrolling the page
> > makes it worst.
>
> It's clear that the keyboard is wireless, but is the mouse wireless, too?
> Is the wireless receiver connected to the computer via a USB or a PS2 port?
>
>
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05-16-2007
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Re: Jerky Mouse & Sound Issues
I had exactly the same problem.
I doubt it'll help you, but on the off-chance.... I cured this on my
machine by unplugging my Readyboost drive. It had got into some sort of
strange state (the internal LED was flashing even when the PC was powered
down).
With 2G of RAM I decided not to bother with it.
Steve
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05-17-2007
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Re: Jerky Mouse & Sound Issues
Check that your hard drive is using DMA for data transfer:
"control panel/system/device manager/IDE controllers/ATA Channel 0/Advanced
Properties Tab"
The suggestion to stop using ReadyBoost (if you ARE using it) is worth
trying, too.
"Ben Trasherson" <BenTrasherson@discussions.microsoft.com> wrote in message
news:34927FBB-FD88-47E8-8DA0-D4051BC15137@microsoft.com...
> The wireless keyboard and mouse are connected normally via the normal
> older
> ports, PS2, there is a separate wireless charger/station.
>
> I'm sure the problem is not a wireless issue because I've already tried
> using non-wireless keyboard/mouse thinking the same thing.
>
> I think the real problem is affecting the mouse movements, video/music
> playback, keyboard, etc... but not directly this type of problem. It's
> like
> when your hard drive is working and you see the hourglass icon rotating
> (in
> Vista it's the round light circle spinning), it stops moving for a second
> at
> times during the hard drive process... this is sorta like the same
> experience
> I'm getting with all my peripherals.
>
> Whenever I get a system sound like email coming in, someone on my buddy
> list
> logging into IM, etc... the sound is also fluttered, duplicated,
> stuttering.
>
> My computer constantly stops with a Desktop Window Manager error, I think
> this is related somehow because it's a new type of display rendering. I'm
> thinking if I can shut this off and revert to the old method it will help.
>
> The plot thickens. Thanks for your response, please let me know of other
> thoughts.
>
> Ben
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05-17-2007
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Re: Jerky Mouse & Sound Issues
Yeah, the drives are in Ultra DMA Modes, DMA enabled and I don't use
ReadyBoost either. I've even went as far as checking/updating my controller
drivers with no success, everything working fine.
However.
My mouse still stops randomly to then catch up with my movements (the most
annoying), the system sounds still flutter/duplicate rapidly, playing local
videos still studder like a bad connection. When I double click on a
program or a folder, the standard system click sound is multiplied, sounding
like click click click click really fast.
Here's one for ya... I went to my kids myspace pages and the embedded page
must studders badly too and moving the page up and down makes it worst and
my mouse of course stops moving sporatically as well.
Any ideas I'd appreciate it, working in this type of environment is
literally becoming unbearable.  Hope we find a cure, I know it's
probably something simple, one thing that affects it all.
Thanks.
Ben
FYI, the Desktop Window Manager error was fixed by turning off Aero (thanks
to Andy from MSFT)
"Victek" wrote:
> Check that your hard drive is using DMA for data transfer:
>
> "control panel/system/device manager/IDE controllers/ATA Channel 0/Advanced
> Properties Tab"
>
> The suggestion to stop using ReadyBoost (if you ARE using it) is worth
> trying, too.
>
>
> "Ben Trasherson" <BenTrasherson@discussions.microsoft.com> wrote in message
> news:34927FBB-FD88-47E8-8DA0-D4051BC15137@microsoft.com...
> > The wireless keyboard and mouse are connected normally via the normal
> > older
> > ports, PS2, there is a separate wireless charger/station.
> >
> > I'm sure the problem is not a wireless issue because I've already tried
> > using non-wireless keyboard/mouse thinking the same thing.
> >
> > I think the real problem is affecting the mouse movements, video/music
> > playback, keyboard, etc... but not directly this type of problem. It's
> > like
> > when your hard drive is working and you see the hourglass icon rotating
> > (in
> > Vista it's the round light circle spinning), it stops moving for a second
> > at
> > times during the hard drive process... this is sorta like the same
> > experience
> > I'm getting with all my peripherals.
> >
> > Whenever I get a system sound like email coming in, someone on my buddy
> > list
> > logging into IM, etc... the sound is also fluttered, duplicated,
> > stuttering.
> >
> > My computer constantly stops with a Desktop Window Manager error, I think
> > this is related somehow because it's a new type of display rendering. I'm
> > thinking if I can shut this off and revert to the old method it will help.
> >
> > The plot thickens. Thanks for your response, please let me know of other
> > thoughts.
> >
> > Ben
>
>
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05-17-2007
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Re: Jerky Mouse & Sound Issues
You could try disabling sound in the CMOS (BIOS) setup (just as a test of
course).
Disk maintenance, I.e. disk cleanup, check disk, and defrag?
Check the motherboard BIOS version and find out on the web site if you have
the latest version.
In the old days I would have there was a resource conflict (such as IRQ,
etc.) but that's not supposed to happen anymore.
"Ben Trasherson" <BenTrasherson@discussions.microsoft.com> wrote in message
news:17231E84-482C-4AE3-B4D7-22F3F5E4D64E@microsoft.com...
> Yeah, the drives are in Ultra DMA Modes, DMA enabled and I don't use
> ReadyBoost either. I've even went as far as checking/updating my
> controller
> drivers with no success, everything working fine.
>
> However.
>
> My mouse still stops randomly to then catch up with my movements (the most
> annoying), the system sounds still flutter/duplicate rapidly, playing
> local
> videos still studder like a bad connection. When I double click on a
> program or a folder, the standard system click sound is multiplied,
> sounding
> like click click click click really fast.
>
> Here's one for ya... I went to my kids myspace pages and the embedded page
> must studders badly too and moving the page up and down makes it worst
> and
> my mouse of course stops moving sporatically as well.
>
> Any ideas I'd appreciate it, working in this type of environment is
> literally becoming unbearable. Hope we find a cure, I know it's
> probably something simple, one thing that affects it all.
>
> Thanks.
>
> Ben
>
> FYI, the Desktop Window Manager error was fixed by turning off Aero
> (thanks
> to Andy from MSFT)
>
>
>
> "Victek" wrote:
>
>> Check that your hard drive is using DMA for data transfer:
>>
>> "control panel/system/device manager/IDE controllers/ATA Channel
>> 0/Advanced
>> Properties Tab"
>>
>> The suggestion to stop using ReadyBoost (if you ARE using it) is worth
>> trying, too.
>>
>>
>> "Ben Trasherson" <BenTrasherson@discussions.microsoft.com> wrote in
>> message
>> news:34927FBB-FD88-47E8-8DA0-D4051BC15137@microsoft.com...
>> > The wireless keyboard and mouse are connected normally via the normal
>> > older
>> > ports, PS2, there is a separate wireless charger/station.
>> >
>> > I'm sure the problem is not a wireless issue because I've already tried
>> > using non-wireless keyboard/mouse thinking the same thing.
>> >
>> > I think the real problem is affecting the mouse movements, video/music
>> > playback, keyboard, etc... but not directly this type of problem. It's
>> > like
>> > when your hard drive is working and you see the hourglass icon rotating
>> > (in
>> > Vista it's the round light circle spinning), it stops moving for a
>> > second
>> > at
>> > times during the hard drive process... this is sorta like the same
>> > experience
>> > I'm getting with all my peripherals.
>> >
>> > Whenever I get a system sound like email coming in, someone on my buddy
>> > list
>> > logging into IM, etc... the sound is also fluttered, duplicated,
>> > stuttering.
>> >
>> > My computer constantly stops with a Desktop Window Manager error, I
>> > think
>> > this is related somehow because it's a new type of display rendering.
>> > I'm
>> > thinking if I can shut this off and revert to the old method it will
>> > help.
>> >
>> > The plot thickens. Thanks for your response, please let me know of
>> > other
>> > thoughts.
>> >
>> > Ben
>>
>>
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05-19-2007
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Re: Jerky Mouse & Sound Issues
Check if some errant process is bringing the system to its knees.
Taskmanager (Ctrl-alt-del, select taskmanager), processes tab. Is anything
hogging the CPU? HTH James :-)
"Ben Trasherson" <Ben Trasherson@discussions.microsoft.com> wrote in message
news:BAE72B8B-A90A-4481-9CF8-2F7B76C3AC0E@microsoft.com...
> Installed Vista Ultimate 32bit on new WD 200GB hard drive.
>
> I'm running:
> - Supermicro MB
> - P4 3.2Ghz
> - 3GB RAM
> - Radeon X600 Graphics
> - RealTec AC97 Audio
> - Logitech Wireless KB & Optical Mouse
>
> My Vista low base score is 3.5 and everything else is 4 or 5, so I'm
> assuming it should run fine.
>
> My problem is this:
> - Mouse movements stop frequently, jerky type, then catching up with
> itself, delayed.
> - System sounds, online or local music, etc... flutters too, like the
> mouse.
>
> I notice it more often when the hard drive is working. When I turned off
> the Windows Search Indexer, it improved 70% because there is less HD
> processes however the problem still exists.
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05-21-2007
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Re: Jerky Mouse & Sound Issues
Hello James,
I checked that too, Task Manager is normal, no unknown processes or spikes.
I also have the latest BIOS version too from SuperMicro.
I'm starting to think Vista is just not as compatible as it should be, I
might never solve this problem. It's so annoying trying to move the mouse
pointer over a button or listen to music when it keeps stopping.
Thanks again... if anyone else hears anything please let me know.
Ben
"James David Byrne" wrote:
> Check if some errant process is bringing the system to its knees.
> Taskmanager (Ctrl-alt-del, select taskmanager), processes tab. Is anything
> hogging the CPU? HTH James :-)
>
> "Ben Trasherson" <Ben Trasherson@discussions.microsoft.com> wrote in message
> news:BAE72B8B-A90A-4481-9CF8-2F7B76C3AC0E@microsoft.com...
> > Installed Vista Ultimate 32bit on new WD 200GB hard drive.
> >
> > I'm running:
> > - Supermicro MB
> > - P4 3.2Ghz
> > - 3GB RAM
> > - Radeon X600 Graphics
> > - RealTec AC97 Audio
> > - Logitech Wireless KB & Optical Mouse
> >
> > My Vista low base score is 3.5 and everything else is 4 or 5, so I'm
> > assuming it should run fine.
> >
> > My problem is this:
> > - Mouse movements stop frequently, jerky type, then catching up with
> > itself, delayed.
> > - System sounds, online or local music, etc... flutters too, like the
> > mouse.
> >
> > I notice it more often when the hard drive is working. When I turned off
> > the Windows Search Indexer, it improved 70% because there is less HD
> > processes however the problem still exists.
>
>
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05-30-2007
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Re: Jerky Mouse & Sound Issues
If you are running Aero and your low base score is your video card try
turning Aero off....
bet it works fine now....... I had same problem....
"Ben Trasherson" <BenTrasherson@discussions.microsoft.com> wrote in message
news:B3536FAC-D7DD-465E-8874-BE8C30543C0E@microsoft.com...
> Hello James,
>
> I checked that too, Task Manager is normal, no unknown processes or
> spikes.
>
> I also have the latest BIOS version too from SuperMicro.
>
> I'm starting to think Vista is just not as compatible as it should be, I
> might never solve this problem. It's so annoying trying to move the mouse
> pointer over a button or listen to music when it keeps stopping. 
>
> Thanks again... if anyone else hears anything please let me know.
>
> Ben
>
>
> "James David Byrne" wrote:
>
>> Check if some errant process is bringing the system to its knees.
>> Taskmanager (Ctrl-alt-del, select taskmanager), processes tab. Is
>> anything
>> hogging the CPU? HTH James :-)
>>
>> "Ben Trasherson" <Ben Trasherson@discussions.microsoft.com> wrote in
>> message
>> news:BAE72B8B-A90A-4481-9CF8-2F7B76C3AC0E@microsoft.com...
>> > Installed Vista Ultimate 32bit on new WD 200GB hard drive.
>> >
>> > I'm running:
>> > - Supermicro MB
>> > - P4 3.2Ghz
>> > - 3GB RAM
>> > - Radeon X600 Graphics
>> > - RealTec AC97 Audio
>> > - Logitech Wireless KB & Optical Mouse
>> >
>> > My Vista low base score is 3.5 and everything else is 4 or 5, so I'm
>> > assuming it should run fine.
>> >
>> > My problem is this:
>> > - Mouse movements stop frequently, jerky type, then catching up with
>> > itself, delayed.
>> > - System sounds, online or local music, etc... flutters too, like the
>> > mouse.
>> >
>> > I notice it more often when the hard drive is working. When I turned
>> > off
>> > the Windows Search Indexer, it improved 70% because there is less HD
>> > processes however the problem still exists.
>>
>>
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