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Startup goes to System Recovery options bow

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  #1 (permalink)  
Old 03-16-2010
Robersabel
 

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Startup goes to System Recovery options bow
Have HP Touch Smart computer containing Windows Vista.

I turn on unit
HP page with options set up, etc.
Flashes, and white bar on bottom of screen states Windows loading files
Next page box identified as System Recovery Options
Don't help problem
Never opens Desktop

Robert
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  #2 (permalink)  
Old 03-18-2010
Rick Rogers
 

Posts: n/a
Re: Startup goes to System Recovery options bow
Perhaps your F11 key is stuck, as that key initiates HP's recovery software.
Try rapping it some to loosen it up.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org

"Robersabel" <Robert> wrote in message
news:893185A9-99DE-45C9-AB02-2DBC3643911E@microsoft.com...
> Have HP Touch Smart computer containing Windows Vista.
>
> I turn on unit
> HP page with options set up, etc.
> Flashes, and white bar on bottom of screen states Windows loading files
> Next page box identified as System Recovery Options
> Don't help problem
> Never opens Desktop
>
> Robert


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