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Won't save office applications, appcrash

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  #1 (permalink)  
Old 01-26-2010
AL41538
 

Posts: n/a
Won't save office applications, appcrash
Help I cant save documents , excel etc in office 2007 on vista laptop. I have
tried open office but this suffers the same problem. Also tried uninstalling
and reinstalling office but no change.
see below for word report, in excel the fault module was given as PROPSYS.dll
Problem Event Name: APPCRASH
Application Name: WINWORD.EXE
Application Version: 12.0.4518.1014
Application Timestamp: 45428028
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000001
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057

Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033

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  #2 (permalink)  
Old 01-26-2010
DL
 

Posts: n/a
Re: Won't save office applications, appcrash
I'd say you had a fundimental problem with Win
Does the same happen if you boot in safe mode?

"AL41538" <AL41538@discussions.microsoft.com> wrote in message
news:02197B5E-CA30-4C6A-81BA-EEA702D650AC@microsoft.com...
> Help I cant save documents , excel etc in office 2007 on vista laptop. I
> have
> tried open office but this suffers the same problem. Also tried
> uninstalling
> and reinstalling office but no change.
> see below for word report, in excel the fault module was given as
> PROPSYS.dll
> Problem Event Name: APPCRASH
> Application Name: WINWORD.EXE
> Application Version: 12.0.4518.1014
> Application Timestamp: 45428028
> Fault Module Name: unknown
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000
> Exception Code: c0000005
> Exception Offset: 00000001
> OS Version: 6.0.6002.2.2.0.768.3
> Locale ID: 2057
>
> Additional information about the problem:
> LCID: 1033
> Brand: Office12Crash
> skulcid: 1033
>



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