TsGh dialogue box appears after windows initiates and loads

Once windows vista home premium starts up and all programs have loaded, a
small window appears in the lower right hand corner with the header "TsGH".
It gives me the opcion of restoring, accepting or cancelling. What is this
and how do I get rid of it???

Thanks,
Alejandro

Alejandro wrote:

> Once windows vista home premium starts up and all programs have loaded, a
> small window appears in the lower right hand corner with the header
> "TsGH".
> It gives me the opcion of restoring, accepting or cancelling. What is
> this and how do I get rid of it???

Googling around doesn't get me a definitive answer. Obviously something you
have installed is starting with Windows. It could be malware; it could be
legitimate. You need to narrow down the troubleshooting, so start with the
basics.

The First Question Of Troubleshooting: If the problem is new, what changed
between the time things worked and the time they didn't?

The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/...moving_Malware

If the computer proves clean - and *only* after you've done the work to make
sure - if the problem continues manage your Startup.

Start Orb>Search box>type: msconfig and when it appears in the Results box
above, right-click and choose "Run as Administrator".

If you are prompted for an administrator password or for a confirmation, type
the password, or click Continue. Then see what is on the Startup tab. You
don't need to restart immediately, but the next time you do you'll get a
dialog saying you've used the Utility. Usually in Vista this will be blocked
by Windows Defender and you'll need to allow it so you can then tick the box
that says in effect, "don't bother me about this again".

Important - Do not use the System Configuration Utility to stop processes.
Instead, use Services.

Start Orb>Search box>type: services and when it appears in the Results box
above, right-click and choose "Run As Administrator". Confirm elevation as
needed.

The free Autoruns program is very useful for managing your Startup -
http://www.microsoft.com/technet/sys...s/default.mspx

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ