> erniecash;1107862 Wrote:
>> *I'm getting an error message in the center of my desktop when i start
>> up vista which says; *
>> *Version Changed *
>> *Bad License File*
>> *Portait *
>> *Displays OK*
>> *This is all in a box format using green and grey colors. It comes up
>> every time I start the computer and I want to know how to get rid of
>> this? Thanks!*
> The firts two things i would do are,
> 1. Run a scan with Malwarebytes.
> 2. Clean the registry with CCleaner.
> 'Malwarebytes.org' (http://www.malwarebytes.org/mbam.php)
> 'CCleaner - Download' (http://www.ccleaner.com/download)
> Both are free, clean your system first and then we can go from there.
> Please post your results.
While the advice to scan for malware is good, the advice to use CCleaner's
registry cleaner tool is bad. Registry cleaners should *never* be used.
To the OP:
The First Question Of Troubleshooting: If the problem is new, what changed
between the time things worked and the time they didn't?
The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?
Be sure the computer is clean:
If the computer is clean (doubtful), manage your Startup so you can see what
is running and causing the misbehavior.
Start Orb>Search box>type: msconfig and when it appears in the Results box
above, right-click and choose "Run as Administrator".
If you are prompted for an administrator password or for a confirmation, type
the password, or click Continue. Then see what is on the Startup tab. You
don't need to restart immediately, but the next time you do you'll get a
dialog saying you've used the Utility. Usually in Vista this will be blocked
by Windows Defender and you'll need to allow it so you can then tick the box
that says in effect, "don't bother me about this again".
Important - Do not use the System Configuration Utility to stop processes. Do
not stop services unless you really, really know what you are doing.
The free Autoruns program is very useful for managing your Startup -
Elephant Boy Computers - Don't Panic!