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windows explorer vista 32 bit home premium crashing

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  #1 (permalink)  
Old 07-20-2009
MacK83
 

Posts: n/a
windows explorer vista 32 bit home premium crashing

Ok I have a toshiba satellite with windows vista home premium 32 bit
version and about 3 months ago I started getting this popup out of the
blue that says "windows explorer has stopped working" the problem
details say
problem event name: APPCRASH
application name: explorer .exe
application version: 6.0.6002.18005
application time stamp: 49e01da5
fault module name: StackHash_cec5
fault module version: 6.0.6002.18005
fault module time stamp: 49e03821
Exception code: c0000374
Exception Offset: 000afaf8
os version : 6.0.6002.2.2.0.783.3
locale id : 1003


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  #2 (permalink)  
Old 07-21-2009
Rick Rogers
 

Posts: n/a
Re: windows explorer vista 32 bit home premium crashing
Hi,

Nearly always malware related, Have you run full system scans in safe mode
with updated antivirus and antispyware products?

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Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
Vote for my shoe: http://rick-mvp.blogspot.com

"MacK83" <MacK83.3vmozb@DoNotSpam.com> wrote in message
news:MacK83.3vmozb@DoNotSpam.com...
>
> Ok I have a toshiba satellite with windows vista home premium 32 bit
> version and about 3 months ago I started getting this popup out of the
> blue that says "windows explorer has stopped working" the problem
> details say
> problem event name: APPCRASH
> application name: explorer .exe
> application version: 6.0.6002.18005
> application time stamp: 49e01da5
> fault module name: StackHash_cec5
> fault module version: 6.0.6002.18005
> fault module time stamp: 49e03821
> Exception code: c0000374
> Exception Offset: 000afaf8
> os version : 6.0.6002.2.2.0.783.3
> locale id : 1003
>
>
> --
> MacK83
> ------------------------------------------------------------------------
> MacK83's Profile: http://forums.techarena.in/members/116547.htm
> View this thread:
> http://forums.techarena.in/windows-v...ce/1217129.htm
>
> http://forums.techarena.in
>


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