On Fri, 14 Nov 2008 10:53:26 +0000, fogey wrote:
> I'm new here so hello everyone.
> I've done the usual things, searched the forum for relevant threads and
> tried to get the info I need.
>
> Here's the problem: A friend, who is not so IT literate, asked me to
> tune-up his laptop as it was running slow and crashing. Did the usual
> (disk and registry clean up, etc.). Used VISTA defrag (manual) which
> was still running after 4 hours. Tried several free defrag progs who
> all reported that drive had 16 GB of fragmented files...but none of
> them could carry out the defrag operation. Tried the VISTA one
> again...which was still running after 6 hours, and there is now 17GB of
> fragmented files on his HD!
>
> I'm losing what little hair I have over this! Any suggestions/ideas why
> defrag is not doing its job?
Stop the defragging process.
Download/execute:
Kaspersky® AVPTool
http://avptool.virusinfo.info/en/
Direct:
http://downloads5.kaspersky-labs.com/devbuilds/AVPTool/
--and--
Dr.Web CureIt!® Utility - FREE
http://www.freedrweb.com/cureit/
--and--
Malwarebytes© Corporation - Anti-Malware
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
--and--
SuperAntispyware - Free
http://www.superantispyware.com/supe...freevspro.html
Note:
Kaspersky® AVPTool, Dr.Web CureIt!® have no update feature (so they don't
turn into full blown scanners), thus they need to be re-downloaded every
time there's an update.
Re: K/AVPTool; Uninstall after use. To uninstall/move this program "enable
self-defense' must be unchecked!
After the software is updated, it is suggested scanning the system in Safe
Mode.
How do you boot to Safe Mode?
By pressing/tabbing F8 (or F5 on some keyboards) during re-boot.
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/default.aspx?scid=315222
Start your computer in safe mode (Vista)
http://windowshelp.microsoft.com/Win...904a11033.mspx
http://www.bleepingcomputer.com/tuto...utorial61.html
Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en...ols/hijackthis
Please, do not post HJT logs to this newsgroup.
Fora where you can get expert advice for HiJack This! (HJT) logs.
http://www.thespykiller.co.uk/index.php?board=3.0
http://www.spywarewarrior.com/viewforum.php?f=5
http://forums.tomcoyote.org/index.php?showforum=27
http://www.bleepingcomputer.com/forums/forum22.html
http://www.malwarebytes.org/forums/i...hp?showforum=7
http://www.5starsupport.com/ipboard/...p?showforum=18
http://www.theeldergeek.com/forum/in...showf orum=29
NOTE:
Registration is required in any of the above mentioned fora before posting
a HJT log and read the 'stickies' (instructions/guidelines) for the
respective HJT forum.
Start defragging HDD
Good luck