
11-02-2008
|
|
|
|
Re: Please help me BSOD constantly
I am not having the problem. Why tell this to me?
--
Richard Urban
Microsoft MVP
Windows Desktop Experience
"jcgriff2" <guest@unknown-email.com> wrote in message
news:f3f8b15be11f91a196325de67ecb9ef8@nntp-gateway.com...
>
> Bugcheck per BCC was 0x1000007e (0xffffffffc00000005,
> 0xfffffa6004ca0d40, fffffa6004ca0d40, 0xfffffa6009a043b0). 0x1000007e
> same as 0x7e = SYSTEM_THREAD_EXCEPTION_NOT_HANDLED = system thread
> generated an exception not caught; exception is the 1st parm inside
> parenthesis = 0xff...c..5 = a memory access violation.
>
> The other bugcheck - 0x3b = SYSTEM_SERVICE_EXCEPTION = an exception was
> generated by a system service during its move into kernel code territory
> - most likely a 0xc..5 (like 0x7e had).
>
> 0x7e warrants good look at GUI - video adapter & drivers. Could be
> cause of both along w/ anti-virus; more so if 3rd party firewall
> installed.
>
> HID driver *hidclass.sys* listed as probable cause - what is plugged
> into USBs or other?
>
> How many BSODs? If not hardware related as suggested, then good chance
> 3rd party driver hiding under memory address range of hidclass.sys - not
> suspected unless Vista install or source corrupt.
>
> Re-install Vista again. If BSODs return and hardware OK, run the driver
> verifier:
> START | type cmd.exe into start search box | RIGHT-click on cmd.exe
> above under programs - select Run as Administrator | type *verifier *|
> the verifier screen will appear
>
>
> Code:
> --------------------
>
> 1. Select 2nd option - Create custom settings (for code developers)
> 2. Select 2nd option - Select individual settings from a full list.
> 3. Check the boxes
> . Special Pool
> . Pool Tracking
> . Force IRQL checking
> 4. Select last option - Select driver names from a list
> 5. Click on the Provider heading - sorts list by Provider
> 6. Check ALL boxes where Microsoft is not the Provider
> 7. Click on Finish
> 8. Re-boot
>
> --------------------
>
>
> If the verifier flags driver, BSOD will result. Get it -
> c:\windows\minidump - and run these 2 -
>
> *msinfo32 - save as NFO file*
> START | type msinfo32 into start search box | hit enter - save as NFO
> file (default file extention)
>
> *perfmon - save as HTML file*
> START | type cmd.exe into start search box | RIGHT-click on cmd.exe
> above under programs - select Run as Administrator - then enter:
>
> *perfmon /report*
>
> Output will come up in IE7 browser screen. Save it as an HTML file. Zip
> up NFO and HTML files - they must be in this format to be of use. Attach
> to next post - send me a PM.
>
> Regards. . .
>
> jcgriff2
>
> .
>
>
> --
> jcgriff2
|