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Rundll32.exe and Kernel32.dll issues

microsoft.public.windows.vista.performance maintenance






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  #1 (permalink)  
Old 10-09-2008
Kenneth Hulcher
 

Posts: n/a
Rundll32.exe and Kernel32.dll issues

The other day some malware got on my computer, I was able to detect and
remove it before it got completely into my system, but it has somehow
managed to corrupt the kernel32.dll and rundll32.exe files.

Problem:
Rundll32.exe has crashed.
*Problem signature:*
Problem Event Name: APPCRASH
Application Name: rundll32.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b0e1
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a76d
Exception Code: e06d7363
Exception Offset: 000442eb
OS Version:
6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: ff14
Additional Information 2:
d565018acbb15bdeeefc1af392ebdd70
Additional Information 3: 4cc6
Additional Information 4:
2402e43606217b5f2dc8f86d9ee6bacf

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Any takers on this one?


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Kenneth Hulcher
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  #2 (permalink)  
Old 10-10-2008
SIW2
 

Posts: n/a
Re: Rundll32.exe and Kernel32.dll issues

Hi Kenneth

You don't specify the malware , but I would spend a few minutes to
make extra sure by downloading , installing, updating and scanning with
these 2 free apps.

'SUPERAntiSpyware.com - AntiAdware, AntiSpyware, AntiMalware!'
(http://www.superantispyware.com/)

'Malwarebytes.org' (http://www.malwarebytes.org/mbam.php)

Then try repairing those files with

http://www.vistax64.com/tutorials/66...c-command.html

or

http://www.vistax64.com/tutorials/88...all-vista.html

other options would be System restore to a point you think is before
you got the malware, but you never know what may be lurking in the
shadow copies, or of course a clean reinstall

Hope this helps

SIW2


--
SIW2
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  #3 (permalink)  
Old 10-10-2008
Kenneth Hulcher
 

Posts: n/a
Re: Rundll32.exe and Kernel32.dll issues

Seems to have worked, I'll let you know if it didn't.


--
Kenneth Hulcher
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  #4 (permalink)  
Old 10-10-2008
Kenneth Hulcher
 

Posts: n/a
Re: Rundll32.exe and Kernel32.dll issues

Well, after running that in safe mode and finding nothing it couldn't
fix, then swiching back to normal mode it's still doing the same things.
Anything else you can think of that might be the problem? Seems that
every crash message I get (mozilla firefox aswell) shows that the fault
module is kernel32.dll, and as for the malware that got in, one of them
was MicroAV (a microsoft antivirus spoof).


--
Kenneth Hulcher
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  #5 (permalink)  
Old 10-10-2008
SIW2
 

Posts: n/a
Re: Rundll32.exe and Kernel32.dll issues

Hi Kenneth,

can only suggest you use malwarebytes as per my previous post,
instructions here

'How to remove Micro Antivirus 2009 (Uninstall Instructions)'
(http://www.bleepingcomputer.com/malw...antivirus-2009)

then check again with Superantispyware.

Then if sfc can't repair the system files, either a repair install, or
clean install is required

http://www.vistax64.com/tutorials/88...all-vista.html

http://www.vistax64.com/tutorials/11...ion-vista.html

Hope that helps

SIW2


--
SIW2
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