Please contact me via email (remove "online") and include the following:
1. The problem description you put below.
2. A screenshot of your Disk Management screen showing disks and volumes.
3. Zip up the contents of %windir%\logs\windowsbackup\
4. Generate a log file using the instructions below and email it to me:
Under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Asr,
create a new key called LogFileSetting
Under LogFileSetting, create a new DWORD value called EnableLogging.
Right-click that value, click Modify, and then enter 00000001 (hexadecimal)
or 1 (decimal)
Under LogFileSetting, create a new String value called LogPathName.
Right-click that value, click Modify, and then enter C:\asr.log.
Next, reproduce the error. You should have a file called asr.log under c:\.
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"James Mac" <James Mac@discussions.microsoft.com
> wrote in message
> I am trying to Backup my drives and files under vista, to a 750Gb
> hard drive. It originally worked when I first installed the software, but
> it shows the error described above.
> Any ideas?