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Re: IE7 crashes, Google search crashes

microsoft.public.windows.vista.performance maintenance






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Old 08-09-2008
Robert Aldwinckle
 

Posts: n/a
Re: IE7 crashes, Google search crashes
(cross-post added to Vista Perf & Maint)

> OS Version: 6.0.6001.2.1.0.768.3

....
> I've added this in case it will help some wizards.



Good of you to disclose your OS, even if only inadvertently. ; )

FWIW I have been asking for some diagnostic tips on these
"StackHash" crashes before...

http://www.eggheadcafe.com/software/...r-has-sto.aspx
(Live Search for
MSFT c0000374 exception code Vista
)

<quote author="zachd [MSFT]">
That particular module name is usually indicative of memory corruption.
It's really more of a failure class.
</quote>

I see them as the Vista equivalent of the older Module: unknown
crashes which often involve other interfering modules further
up the stack. The standard crash diagnostics give us no clues
about the rest of the stack yet typically the fault is in a caller,
not the crashing module and certainly not the crash address
when there is no module there.

I still think you need to get the equivalent of a Stack Back Trace
to understand what was happening just before the crash but I now
understand that Vista doesn't have drwtsn32.log for doing that.
One possibility for more information in this regard then would be
to try using ProcMon. E.g. it would capture a record of the crash
event which would contain the stack information in it.
Process Explorer supposedly also can give you stack information
but I don't think that it would be as timely.


HTH

Robert Aldwinckle
---


"Fundamentally yours" <national@warehousing.com> wrote in message
news:2oEmk.50290$hR4.1039@newsfe24.ams2...
>
> "Fundamentally yours" <national@warehousing.com> wrote in message
> news:sJCmk.185911$x66.24706@newsfe25.ams2...
>> Strange happenings. If I open Explorer, where it has my default as Google,
>> then sometimes it cant find it the Google page.
>> When it does, a search sometimes crashes Explorer. If I search "search",
>> it
>> always crashes. I notice as it does, the screen drops down a line.
>> It is ok to type in the URL on the url line, causing no problem.
>>
>> I have a broadband connection via cable, and a shared connection.
>> The cable is hard wired to the main PC and I share with a netgear box
>> to another PC (XP)
>>
>> I have AVG8. I have tried removing the AVG toolbar without success.
>> I do not have the Google toolbar.
>>
>> Any suggestions would be welcome.

>
>
> Here is the data from Problems icon in Control Panel
>
> Product Internet Explorer
> Problem
> Stopped working
> Date 05/08/2008 19:04
>
> Status Not Reported
>
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: iexplore.exe
> Application Version: 7.0.6001.18000
> Application Timestamp: 47918f11
> Fault Module Name: StackHash_482d
> Fault Module Version: 6.0.6001.18000
> Fault Module Timestamp: 4791a7a6
> Exception Code: c0000374
> Exception Offset: 000b015d
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 2057
> Additional Information 1: 482d
> Additional Information 2: c71b1a2a46ffb21ce68bfdbbf5dc8f13
> Additional Information 3: 145b
> Additional Information 4: 04dba2526ee78974efe8d49057c339fa
>
> I've added this in case it will help some wizards.



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