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Generate a system health report error

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  #1 (permalink)  
Old 07-26-2008
Louis C-W
 

Posts: n/a
Generate a system health report error
Hello,
after having installed Windows Vista Service Pack 1 on Home Premium and
adding another gigabyte of RAM, I decided to Generate a health report.

After confirming by clicking continue the box opens, but it's black. Another
five seconds later a download box (that of Internet Explorer) appears
prompting me to open, save or cancel the download for a file named: Wait
(1)The download box reports the file to be an Excel Worksheet of 5.05 KB,
from the source wdc.dll. However if I open the file (by clicking onpen, or
saving first) Excel is unable to open the file as it's an incorrect format.
Wether, canceling it or accepting it the Health Generator Box then displays:
"Navigation to the Webpage was canceled". (2)

I have searched on various search engines to find a solution, all resulting
in nothing. I would be greatful if any one knew how to solve this probelm,
thanks!

Screen Shot 1:
http://cid-e264c05a3444ee92.skydrive...rt%20Error.jpg

Screen Shot 2:
http://cid-e264c05a3444ee92.skydrive...0Error%202.jpg

(Note: My PC is running HOme Premium, just my GPU is too old to run the full
Aero Experience)
------------------------------------------------------------------------------------------------

Specs:
AMD XP 2500+
Ati Mobility Radeon 9200
1.25 GB RAM
80GB HDD
Home Premium
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  #2 (permalink)  
Old 01-16-2009
vsrini
 

Posts: n/a
Re: Generate a system health report error

Iam also facing the very same problem now. When the open dialogue box
pops up, Iam opening with IE and after that again a pop up comes to open
another file. I open it with IE and finally the report comes. Is a way
there to overcome this problem. I think this may be due to a file
associaition error.


--
vsrini
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