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Vista Repeatedly Fails to Start

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  #1 (permalink)  
Old 07-26-2008
Steve
 

Posts: n/a
Vista Repeatedly Fails to Start
I am running Vista Home Premium on a new 2-week old Dell. Several times
Vista has failed to start. Sometimes I just get a black screen. Other times
I get the "Windows failed to start" message and have to go through a system
recovery. Other times it seems to start ok but the screen resolution and
other settings have changed. What is going on and what can I do to get out
of this situation?

Thanks for any help.

Steve M.
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  #2 (permalink)  
Old 07-26-2008
Nonny
 

Posts: n/a
Re: Vista Repeatedly Fails to Start
On Fri, 25 Jul 2008 16:53:01 -0700, Steve
<Steve@discussions.microsoft.com> wrote:

>I am running Vista Home Premium on a new 2-week old Dell. Several times
>Vista has failed to start. Sometimes I just get a black screen. Other times
>I get the "Windows failed to start" message and have to go through a system
>recovery. Other times it seems to start ok but the screen resolution and
>other settings have changed. What is going on and what can I do to get out
>of this situation?


Most people would have been on the phone with Dell by now.
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  #3 (permalink)  
Old 07-26-2008
Mick Murphy
 

Posts: n/a
RE: Vista Repeatedly Fails to Start
It is under Warranty.
But, have you gone to Dell's website, and downloaded updated Drivers for
your computer; especially the Graphics Card
--
Mick Murphy - Qld - Australia


"Steve" wrote:

> I am running Vista Home Premium on a new 2-week old Dell. Several times
> Vista has failed to start. Sometimes I just get a black screen. Other times
> I get the "Windows failed to start" message and have to go through a system
> recovery. Other times it seems to start ok but the screen resolution and
> other settings have changed. What is going on and what can I do to get out
> of this situation?
>
> Thanks for any help.
>
> Steve M.

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  #4 (permalink)  
Old 07-26-2008
Steve Thackery
 

Posts: n/a
Re: Vista Repeatedly Fails to Start
> I am running Vista Home Premium on a new 2-week old Dell. Several times
> Vista has failed to start. Sometimes I just get a black screen. Other
> times
> I get the "Windows failed to start" message and have to go through a
> system
> recovery. Other times it seems to start ok but the screen resolution and
> other settings have changed. What is going on and what can I do to get
> out
> of this situation?


Don't mess about with it! Clearly it is not fit for purpose and you must
contact Dell - it's their problem. If you try to fix it yourself, you are
giving them ammunition to blame you for breaking it.

SteveT

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