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Photo Gallery save error

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  #1 (permalink)  
Old 07-16-2008
erinvg
 

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Photo Gallery save error

Since I purchased my computer with Photo Gallery installed more than a
year ago, I've always used Photo Gallery to edit all of my picures
downloaded from my Sony digital camera. Everything worked fine until
last week when I attempted to fix red eye on newly downloaded pictures.
That's when I received the message "An error is preventing Photo Gallery
from saving this picture" as I tried to move to the next picture. I
discovered that this not only affects any newly downloaded pictures, it
also appears if I try to edit an already existing picture.

I've seen other similar posts and have not found any real answers. Is
there something I can do to correct this?


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  #2 (permalink)  
Old 07-21-2008
winstonB
 

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Re: Photo Gallery save error

erinvg;3860091 Wrote:
> Since I purchased my computer with Photo Gallery installed more than a
> year ago, I've always used Photo Gallery to edit all of my picures
> downloaded from my Sony digital camera. Everything worked fine until
> last week when I attempted to fix red eye on newly downloaded pictures.
> That's when I received the message "An error is preventing Photo Gallery
> from saving this picture" as I tried to move to the next picture. I
> discovered that this not only affects any newly downloaded pictures, it
> also appears if I try to edit an already existing picture.
>
> I've seen other similar posts and have not found any real answers. Is
> there something I can do to correct this?


Having the same problem of error messages and refusals to save tags,
changes etc (incidentally am also losing the tags when I edit the
pictures in PaintShop Pro ).

The only additional info I have is an error code 0x88982F71, which
came under the heading Apply Properties file, with message that it's an
unexpected error. Don't know if anyone can get further forward with the
error code...? Optimistically yours....


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  #3 (permalink)  
Old 07-23-2008
dianearek
 

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Re: Photo Gallery save error

Ok, I am having the same problem with my Windows picture gallery. I
read one post that said Windows does not have a save option in the
picture gallery. This is true but it does it automatically. I have used
this for a year and just started with the problem yesterday. What do
we do to get it fixed? I also have a problem with my Kodak EAsyShare
software. It will shut down because of an unknown problem. I wonder if
these two have anything to do with each other? Who answers these
questions? This is the first time I am posting to this and I don't see
any answers.
Thank you


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  #4 (permalink)  
Old 08-17-2008
heaven9frogg
 

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Re: Photo Gallery save error

I have the same problems you've all described, but here are some
interesting things I've noticed:

- If I leave my computer on for about three days straight, then try to
make changes or add tags to pictures in photo gallery, it seems to work
just fine! Why would this be? What is changing in my system after three
days?

- The problems seem to occur only on files larger than a couple hundred
kb's. I've noticed I can edit very small files even when I've just
started up the computer.

- This has been a problem since the first time I tried working with
photos in photo gallery. I got my computer in May 2007. I am running
Vista Home Premium, and have done all updates as recommended.

I sure hope someone finds a solution soon. I do not like waiting a few
days after unloading my digital photos to edit them!


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  #5 (permalink)  
Old 08-24-2008
cymbaline
 

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Re: Photo Gallery save error

I had the same problem. I figured out today that it was my Kodak
Software that was not allowing me to make changes in Windows Live Photo
Gallery. I uninstalled the Kodak software and reinstalled it and now
everything works fine. I hope this works for all of you too.


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  #6 (permalink)  
Old 08-24-2008
cymbaline
 

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Re: Photo Gallery save error

I had the same problem. I figured out today that it was my Kodak
Software that was not allowing me to make changes in Windows Live Photo
Gallery. I uninstalled the Kodak software and reinstalled it and now
everything works fine. I hope this works for all of you too.


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  #7 (permalink)  
Old 08-26-2008
cymbaline
 

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Re: Photo Gallery save error

Well, after a couple of days with Windows Live Photo Gallery working it
went caput again. I unistalled the Kodak software again and reinstalled
it and it still doesn't work, so I guess it's not the Kodak...back to
square one!


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