Word 2007 not responding

Help! Word keeps locking up and gives the mesage "not responding" This worked
fine for 4 months and now suddenly it gives me this message when I want to
ope a saved file or close word. I find this very annoying. This office
program cost way too much money not to work. I have been told it could be
templates, but I am not an IT speacialist, so I need more detailed
information in order to fix the problem.
Thanks to anyone who may be able to help me.

You can test if it is templates by typing in Start Run

winword /a

If word works then it is templates.
"Veronica" <Veronica@discussions.microsoft.com> wrote in message
news:8F505F5C-ABF9-44FA-9716-FAC84E5166DA@microsoft.com...
> Help! Word keeps locking up and gives the mesage "not responding" This
> worked
> fine for 4 months and now suddenly it gives me this message when I want to
> ope a saved file or close word. I find this very annoying. This office
> program cost way too much money not to work. I have been told it could be
> templates, but I am not an IT speacialist, so I need more detailed
> information in order to fix the problem.
> Thanks to anyone who may be able to help me.

On Sun, 13 Jul 2008 23:51:01 -0700, Veronica
<Veronica@discussions.microsoft.com> wrote:

>Help! Word keeps locking up and gives the mesage "not responding" This worked
>fine for 4 months and now suddenly it gives me this message when I want to
>ope a saved file or close word. I find this very annoying. This office
>program cost way too much money not to work. I have been told it could be
>templates, but I am not an IT speacialist, so I need more detailed
>information in order to fix the problem.
>Thanks to anyone who may be able to help me.

Try telling your problem to the Word pros at:

microsoft.public.office.misc

"Veronica" <Veronica@discussions.microsoft.com> wrote in message
news:8F505F5C-ABF9-44FA-9716-FAC84E5166DA@microsoft.com...
> Help! Word keeps locking up and gives the mesage "not responding" This
> worked
> fine for 4 months and now suddenly it gives me this message when I want to
> ope a saved file or close word. I find this very annoying. This office
> program cost way too much money not to work. I have been told it could be
> templates, but I am not an IT speacialist, so I need more detailed
> information in order to fix the problem.
> Thanks to anyone who may be able to help me.


You /could/ try the group Nonny gave you, but even better would be
microsoft.public.word.newuser

On Mon, 14 Jul 2008 09:57:12 +0100, "Gordon"
<gordonbparker@yahoo.com.invalid> wrote:

>"Veronica" <Veronica@discussions.microsoft.com> wrote in message
>news:8F505F5C-ABF9-44FA-9716-FAC84E5166DA@microsoft.com...
>> Help! Word keeps locking up and gives the mesage "not responding" This
>> worked
>> fine for 4 months and now suddenly it gives me this message when I want to
>> ope a saved file or close word. I find this very annoying. This office
>> program cost way too much money not to work. I have been told it could be
>> templates, but I am not an IT speacialist, so I need more detailed
>> information in order to fix the problem.
>> Thanks to anyone who may be able to help me.
>
>
>You /could/ try the group Nonny gave you, but even better would be
>microsoft.public.word.newuser

Actually, it's "newusers". Looks like a good one though.

"Nonny" <nonnymoose@yahoo.com> wrote in message
news:9n7m745etci3malbdjhdb8balj18i94ib4@4ax.com...
> On Mon, 14 Jul 2008 09:57:12 +0100, "Gordon"
> <gordonbparker@yahoo.com.invalid> wrote:
>
>>"Veronica" <Veronica@discussions.microsoft.com> wrote in message
>>news:8F505F5C-ABF9-44FA-9716-FAC84E5166DA@microsoft.com...
>>> Help! Word keeps locking up and gives the mesage "not responding" This
>>> worked
>>> fine for 4 months and now suddenly it gives me this message when I want
>>> to
>>> ope a saved file or close word. I find this very annoying. This office
>>> program cost way too much money not to work. I have been told it could
>>> be
>>> templates, but I am not an IT speacialist, so I need more detailed
>>> information in order to fix the problem.
>>> Thanks to anyone who may be able to help me.
>>
>>
>>You /could/ try the group Nonny gave you, but even better would be
>>microsoft.public.word.newuser
>
> Actually, it's "newusers". Looks like a good one though.


The Office one you mentioned is good, but tends to be very general, whereas
the word one is specific.... :-)

I had the exact same problem. I did as you suggested and sure enough,
it worked. Do I have to Start Run winword /a from now on?


--
tmaxmill

tmaxmill <guest@unknown-email.com> wrote:

>
>I had the exact same problem. I did as you suggested and sure enough,
>it worked. Do I have to Start Run winword /a from now on?

Do you really think anyone is still monitoring this thread after a
freaking year?

::Evidently you are. So, do you have any useful advice?::


--
tmaxmill

Hi,

Try locating and deleting the normal.dot template in your user profile as it
is likely corrupt. When you reopen winword, the template will be recreated
cleanly.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
Vote for my shoe: http://rick-mvp.blogspot.com

"tmaxmill" <guest@unknown-email.com> wrote in message
news:090e7aa2001d529873cffe6975083856@nntp-gateway.com...
>
> ::Evidently you are. So, do you have any useful advice?::
>
>
> --
> tmaxmill