My Vista email sending function is locked up on one address - I cannot delete
that email or send anything.
I have gone to the following website as recommended during a previous post:
http://www.support.microsoft.com/default.aspx/kb/941090
Every time I try to download, I get the following message:
Installer encountered an error 0x8007000d
One response suggested I download Windows Vista Live (or something to that
account) and it failed to download after loading the email section to 99%.
I am also now having problems accessing my new gmail address - I can get to
my mail and send with some effort, but quite often I get the message:
Internet explorer cannot display webpage. I am also now getting some valid
addresses rejected.
I have also tried to go to Microsoft email help. I don't want to pay the
$60, but thought I would see if I could get on for free - when they asked for
myPID - I typed it in and they said it was invalid/not entered correctly.
I can't tell you much more than that. I am at our vacation home in rural
Montana and, by necessity, on a very slow dial up service (Bamnet) to access
my home wireless address.....my efforts of the past 4-5 days are getting
expensive!!
Toshiba said it is not their problem. A call to Microsoft asked for $60.
"Gordon" wrote:
> "Nancy" <Nancy@discussions.microsoft.com> wrote in message
> news:418E9323-D0FF-4320-B0CE-F14128250E6B@microsoft.com...
> >I have tried to download the support ware as suggested and get a message
> > "Installer encountered an error 0x8007000d. I have tried everything I can
> > think of for 4 days. I do not believe I should pay $60 for help from the
> > people who are responsible for this fiasco. Toshiba will not help with
> > this.
> > Microsoft tells me my PID was entered wrong.....I copied it right off the
> > computer. Am I at the end of the trail here - should I just throw the
> > darn
> > computer out the window? It is a 2007 Toshiba A215 -S4757
> > laptop.....hardly
> > been used!
>
>
> What are you talking about?
> Please start from the beginning, with a detailed description of the problem,
> what steps you have taken to resolve it, and any error messages you got when
> taking those steps.
>
> Thank you.
>
>
9F6A1AB-A304-418E-815D-8C0230A8F276@microsoft.com...
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