Re: How do I install needed update# KB938126??

(cross-post added to Vista Perf & Maint; Vista General)
"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:uMVLeipwIHA.4876@TK2MSFTNGP02.phx.gbl...
> Entire thread history: http://groups.google.com/group/micro...4a068af42ef26f
>
> While I'm sure we all understand your frustration, KB938126 cannot be installed if SP1 is installed, period.

> (The fact that the KB article no longer exists is a big clue.)


Oops. I found this one using 938126 as a search term and didn't check which one I had found...


http://support.microsoft.com/kb/931364/en-us


Cross-posting to all related newsgroups.


Robert
---


>
> If think Linksys is blowing smoke up your wazoo.
> --
> ~PA Bear
>
> Bill Milosz wrote:
>> When I download and install this update, my Windows Vista Ultimate with SP1
>> (RETAIL VERSION / D-I-Y COMPUTER) tells me "THIS UPDATE DOES NOT APPLY TO
>> YOUR SYSTEM" - Linksys tells me I cannot use their Media Extender until I
>> run Update KB938126, and Windows tells me it can't apply the update. I have
>> also tried extracting the .CAB from the .MSU and installing it manually from
>> the command line, and I get the same error. I have checked WINDOWS UPDATE
>> in Control Panel, and I have verified that KB938126 has NOT been applied to
>> my systen I also checked to see what updates are rolled up into SP1, and I
>> have verified that KB938126 is NOT in SP1.
>>
>> I am absolutely sure I have the correct version of KB938126 - I am using 64
>> Bit Vista, and I have downloaded the version KB938126 marked as "X64". (I
>> also tried the X86 32 bit version of KB938126 just for grins, no dice.)
>>
>> I have opened a support issue with Microsoft SRX1068209466 and the
>> technician sent me one email which did not help, and now he does not respond
>> to my repeated replies to him. (I have had five Support Issues with
>> Microsoft in the last two months, and in only ONE of them did Microsoft
>> actually help me. In ALL the other cases, the technician just did not
>> respond or reply to me.)
>>
>> Where can I go with this? Is there some way to get REAL help from
>> Microsoft?
>