Jim,
I'd also check out the C:\ikeext.dll file - it ought to be in the System32
folder, not the root of C:
Non-SP1 details are available here:
http://www.greatis.com/vista/DLL/i/ikeext.dll.htm
I don't know what the size/version should be for SP1 x86 - I run x64 (for
which the File version is 6.0.6001.18000, the Product version is the same as
the page above).
There should be a C:\Windows\System32\ikeext.dll file as well as the one in
C:\ikeext.dll - if their details differ, run a thorough spyware sweep as
it's possible you have malware installed.
Jevon
"Jim Willeke" <jim@willeke.com> wrote in message
news:ertHZS8sIHA.4876@TK2MSFTNGP02.phx.gbl...
> We have a high powered notebook and in the last few days it has been so
> un-responsive that it is un-usable.
>
> The system:
> -- System Information Dell M1730
> Microsoft® Windows Vista™ Ultimate (build 6001) SP 1.0
> Architecture: X86; Language: English
>
> CPU 0: Intel(R) Core(TM)2 Duo CPU T7700 @ 2.40GHz
> Percentage of Memory in Use: 32%
> Physical Memory (total/avail): 3261.14 MiB / 2190.07 MiB
> Pagefile Memory (total/avail): 6717.31 MiB / 5716.6 MiB
> Virtual Memory (total/avail): 2047.88 MiB / 1914.43 MiB
>
> C: is Fixed (NTFS) - 360.05 GiB total, 208.14 GiB free.
> D: is Fixed (NTFS) - 10 GiB total, 5.82 GiB free.
> E: is CDROM (No Media)
> F: is CDROM (No Media)
>
> \\.\PHYSICALDRIVE0 - ARRAY - 372.61 GiB - 4 partitions
> \PARTITION0 - Unknown - 70.57 MiB
> \PARTITION1 - Installable File System - 10 GiB - D:
> \PARTITION2 (bootable) - Installable File System - 360.05 GiB - C:
> \PARTITION3 - Extended w/Extended Int 13 - 2.5 GiB
>
>
> The symptoms:
> 1 - Never below 50% utilization
> 2 - System very un-responsive (Open notepad takes several minutes)
> 3 - No Issue in safe mode (Even when network enabled)
> 4 - No Issue if NOT connected to network.
> 5 - CA-Security says it found and cleaned 30 items on start-up (tracking
> cookies)
> 7 - svchost process shows 50%+ Utilization and shows it contains the
> following:
> - AeLookupSvc C:\windows\system32\aelupsvc.dll
> - Appindo C:\windows\system32\appinfo.dll
> - BITS C:\windows\system32\qmgr.dll
> - EapHost C:\windows\system32\eapsvc.dll
> - gpsvc C:\windows\system32\gpsvc.dll
> - IKEEXT C:\ikeext.dll
> - iphlpsvc C:\windows\system32\???
> - LanmanServer C:\windows\system32\srvsvc.dll
> - MMCSS C:\windows\system32\mmscc.dll
> - ProfSvc C:\windows\system32\profsvc.dll
> - RasMan C:\windows\system32\rasman.dll
> - Schedule C:\windows\system32\schedsvc.dll
> - seclogon C:\windows\system32\seclogon.dll
> - SENS C:\windows\system32\sens.dll
> - ShellHWDetction C:\windows\system32\shsvcs.dll
> - Themes C:\windows\system32\shsvcs.dll
> - Winmgmt C:\windows\system32\WMIsvc.dll
> - wuauserv C:\windows\system32\wuueng.dll
> - TaskEng.exe
> - TaskEng.exe
> - TaskEng.exe
> - TaskEng.exe
> - GoogleUpdate.exe
>
> Any ideas?
> Thanks
> -jim
Linear Mode
