Computer Not Shutting Down or Restarting

I recently bought a computer that had Windows Vista Home Prenium installed.
When I go to ShutDown or Restart the computer it doesn't .... I'm forced to
do a Cold Boot. Is there a Fix for this ?

Pulling the plug will work also.

How about telling us what actually happens when you try to shutdown or
reboot and any error messages you receive?

--


Regards,

Richard Urban MVP
Microsoft Windows Shell/User


"Andre Lavictoire" <canwebada@canwebada.ca> wrote in message
news:%236TyETfZHHA.4872@TK2MSFTNGP03.phx.gbl...
>I recently bought a computer that had Windows Vista Home Prenium installed.
> When I go to ShutDown or Restart the computer it doesn't .... I'm forced
> to
> do a Cold Boot. Is there a Fix for this ?
>

A simple solution; take it back to the seller. It is under warranty.
Mick

"Andre Lavictoire" wrote:

> I recently bought a computer that had Windows Vista Home Prenium installed.
> When I go to ShutDown or Restart the computer it doesn't .... I'm forced to
> do a Cold Boot. Is there a Fix for this ?
>
>