Error 0x810000E4 - Advanced Restore from Another Computer

My customer has been doing (I believe) an incremental backup through the
Vista Backup software to an external drive. (Vista Home Premium - HP Pavilion
Desktop)

The source computer is corrupt, even after the customer used Windows System
Restore, so I've slaved the external to a clean Vista Machine.

I've selected Advanced Restore - Files from a backup made on a different
computer. Any catalog I select gives me the following:

Windows was not able to load the selected backup set for the following reason:
There is a problem with the backup catalog. Restore from a different backup
or creat new, full backup. (0x810000E4).

I can retrieve smaller, individual files from their zip files, but I cannot
retrieve the larger (over 200MB) Outlook.pst, as it's spanned over several
files/zips.

Corrupted catalog file(s) or am I SOL on this? Any ideas, please?

Did you find a solution to this problem. Got the same problem.


--
stephencyoung

stephencyoung <guest@unknown-email.com> wrote:

>
>Did you find a solution to this problem. Got the same problem.

You don't REALLY think that the person you replied to is still
monitoring the thread after 16 months have passed, do you!?
Notice also - that person was a "Guest". Meaning that the post came
from outside the Vista64 system (it leeches most of its content from
Microsoft servers). He/she won't even get an email notice that you
replied.

Start a new thread, detailing your problem.

Looks like catalog file became corrupt. However the traces would be
required to confirm.

Can you send across the restore traces from
%windir%\Logs\WindowsBackup\*.etl to us in a mail?

You can send them to 'sriramb--nospam-@microsoft.com'
(sriramb-nospam@microsoft.com) (pl. remove the italicized phrase from
mail ID).

Thanks,
Sriram [MSFT]


--
sriramb