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random restarts??

microsoft.public.windows.vista.performance maintenance






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  #1 (permalink)  
Old 01-24-2008
chris
 

Posts: n/a
random restarts??
every once in a while my laptop will randomly turn to a blue screen with gray
scratches on it and then restart. sometimes it will go days without doing it
but sometimes it will do it within a few minutes. i have spyware and
antivirus programs running but they never seem to find anything. is there
something i could do to stop this?
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  #2 (permalink)  
Old 01-24-2008
Malke
 

Posts: n/a
Re: random restarts??
chris wrote:
> every once in a while my laptop will randomly turn to a blue screen with gray
> scratches on it and then restart. sometimes it will go days without doing it
> but sometimes it will do it within a few minutes. i have spyware and
> antivirus programs running but they never seem to find anything. is there
> something i could do to stop this?


The "blue screen with gray scratches" indicates a video chip failure or
possibly overheating. In any case, this is a hardware issue. Because
this is a laptop, you can't fix this yourself. Contact the laptop
mftr.'s tech support for repair/replacement.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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  #3 (permalink)  
Old 01-24-2008
mikeyhsd
 

Posts: n/a
Re: random restarts??
most often random restarts can be caused by over heating.

might try to blow the cob webs out of the computer using canned air.

or get a reputable store to do it for you.

worse case is the beginning of hardware failure because of over heating probably.



mikeyhsd@sprintpcs.com



"chris" <chris@discussions.microsoft.com> wrote in message news:56F6AF7F-11C9-40DF-AA19-9164347F110F@microsoft.com...
every once in a while my laptop will randomly turn to a blue screen with gray
scratches on it and then restart. sometimes it will go days without doing it
but sometimes it will do it within a few minutes. i have spyware and
antivirus programs running but they never seem to find anything. is there
something i could do to stop this?
Reply With Quote
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