most often random restarts can be caused by over heating.
might try to blow the cob webs out of the computer using canned air.
or get a reputable store to do it for you.
worse case is the beginning of hardware failure because of over heating probably.
"chris" <email@example.com> wrote in message news:56F6AF7F-11C9-40DF-AA19-9164347F110F@microsoft.com...
every once in a while my laptop will randomly turn to a blue screen with gray
scratches on it and then restart. sometimes it will go days without doing it
but sometimes it will do it within a few minutes. i have spyware and
antivirus programs running but they never seem to find anything. is there
something i could do to stop this?