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Explorer.exe APPCRASH in Vista x64

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  #1 (permalink)  
Old 01-18-2008
AC3
 

Posts: n/a
Explorer.exe APPCRASH in Vista x64

I have read so many different forums and have not found the answer to my
problem. Your help would be greatly appreciated.

Every time I click on the desktop to open an application or go to my
computer explorer.exe crashes and I get the following:

*problem signature:*
problem event name: appcrash
application name: explorer.exe
application version: 6.0.6000.16549
application timestamp: 46d235d0
fault module name: shell32.dll
fault module version: 6.0.6000.16513
fault module timestamp: 4681d936
exception code: c0000005
exception offset: 000000000015402b
os version: 6.0.6000.2.0.0.768.2
locale id: 1033
additional information 1: 5daa
additional information 2: 55d0f5f1315e1b50803ff13bbf9a191b
additional information 3: 4e8d
additional information 4: 7d38412fd536b2efd1a6bd718dcbf45f

i've ran norton, windows defender, anti spyware software, and a family
safety critical update to the reg. i have had no luck.

btw: i have vista home basic x64. the problem started yesterday after
running vista with no problems for six month's. no new software
installs, except a quickbooks 2007 update.


--
AC3
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  #2 (permalink)  
Old 01-18-2008
Rick Rogers
 

Posts: n/a
Re: Explorer.exe APPCRASH in Vista x64
Hi,

Explorer crashes such as this are often related to ad/spyware, but not
limited to such. It is also possible that an IE plugin/addon is at fault, as
the two applications share many processes. I would suggest you might want to
run process explorer and see if something spikes when this happens. You can
get the free tool here:
http://technet.microsoft.com/en-us/s.../bb896653.aspx

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"AC3" <AC3.33dcg3@no-mx.forums.net> wrote in message
news:AC3.33dcg3@no-mx.forums.net...
>
> I have read so many different forums and have not found the answer to my
> problem. Your help would be greatly appreciated.
>
> Every time I click on the desktop to open an application or go to my
> computer explorer.exe crashes and I get the following:
>
> *problem signature:*
> problem event name: appcrash
> application name: explorer.exe
> application version: 6.0.6000.16549
> application timestamp: 46d235d0
> fault module name: shell32.dll
> fault module version: 6.0.6000.16513
> fault module timestamp: 4681d936
> exception code: c0000005
> exception offset: 000000000015402b
> os version: 6.0.6000.2.0.0.768.2
> locale id: 1033
> additional information 1: 5daa
> additional information 2: 55d0f5f1315e1b50803ff13bbf9a191b
> additional information 3: 4e8d
> additional information 4: 7d38412fd536b2efd1a6bd718dcbf45f
>
> i've ran norton, windows defender, anti spyware software, and a family
> safety critical update to the reg. i have had no luck.
>
> btw: i have vista home basic x64. the problem started yesterday after
> running vista with no problems for six month's. no new software
> installs, except a quickbooks 2007 update.
>
>
> --
> AC3


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  #3 (permalink)  
Old 01-18-2008
AC3
 

Posts: n/a
Re: Explorer.exe APPCRASH in Vista x64

Nothing. This is driving me crazy!!!!!!!!!!!!!!


--
AC3
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  #4 (permalink)  
Old 01-19-2008
Rick Rogers
 

Posts: n/a
Re: Explorer.exe APPCRASH in Vista x64
Hi,

When was the quickbooks update installed?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"AC3" <AC3.33ed8z@no-mx.forums.net> wrote in message
news:AC3.33ed8z@no-mx.forums.net...
>
> Nothing. This is driving me crazy!!!!!!!!!!!!!!
>
>
> --
> AC3


Reply With Quote
  #5 (permalink)  
Old 01-19-2008
AC3
 

Posts: n/a
Re: Explorer.exe APPCRASH in Vista x64

The day before I turned on my computer to this problem


--
AC3
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  #6 (permalink)  
Old 01-19-2008
Rick Rogers
 

Posts: n/a
Re: Explorer.exe APPCRASH in Vista x64
Can you uninstall it? It's just too coincidental to not check it first.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"AC3" <AC3.33eys6@no-mx.forums.net> wrote in message
news:AC3.33eys6@no-mx.forums.net...
>
> The day before I turned on my computer to this problem
>
>
> --
> AC3


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  #7 (permalink)  
Old 01-19-2008
Jeff Flowerday
 

Posts: n/a
Re: Explorer.exe APPCRASH in Vista x64

Are you running an intel board, there is an issue with intel's provided
audio drivers that cause explorer.exe to crash.

I ran stock Vista "High Definition Audio Device" drivers instead and
the problem went away for me.


--
Jeff Flowerday
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  #8 (permalink)  
Old 03-29-2008
Natey_Nate
 

Posts: n/a
Re: Explorer.exe APPCRASH in Vista x64
How do you run this? I have Vista Home Prem so I don't think I am running
x64 but I have the same problem...

"Jeff Flowerday" wrote:

>
> Are you running an intel board, there is an issue with intel's provided
> audio drivers that cause explorer.exe to crash.
>
> I ran stock Vista "High Definition Audio Device" drivers instead and
> the problem went away for me.
>
>
> --
> Jeff Flowerday
>

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