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Re: windows updates downloading but intall fails

microsoft.public.windows.vista.performance maintenance






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  #1 (permalink)  
Old 01-13-2008
Robert Aldwinckle
 

Posts: n/a
Re: windows updates downloading but intall fails
(cross-post added to Vista Perf & Maint)
"kris1212" <kris1212@discussions.microsoft.com> wrote in message
news:7D311680-5BD4-4A56-97F7-1D4EA6FCF66D@microsoft.com...
> I'm having trouuble with windows updates, the following updates are
> downloading, and appear to install correctly, but when the computer reboots
> the show as failing to install and windows update prompts me to install them
> again. Thew failing updates are:
> kb 942615
> kb941644
> kb943078
> kb943411
> kb941229
> kb941649
> kb 943899
>


> The update history gives me the following reason for failure, error 80071a91


<repost date="July 14, 2007">

<cmd_output OS="XPsp2">
F:\>set /a c = 0x1a91
6801
F:\>net helpmsg %c%

The system cannot find message text for message number 0x1a91 in the message file for NETMSG.
</cmd_output>


Perhaps your OS gives a different result for that net helpmsg 6801 command?

Oh. Here you go:

http://msdn2.microsoft.com/en-us/library/ms681389.aspx

(Microsoft search for
6801 intitle:codes
)

<quote>
ERROR_RM_NOT_ACTIVE
6801 Transaction support within the specified file system resource manager is not started or was shutdown due to an error.
</quote>

Looks like you will have to search the logs for that 6801 code
to find out what "the specified file system resource manager" is. <eg>


Good luck

Robert Aldwinckle
---

</repost>


>
> I've tried installing them manually, as well as disabling my AV and firewall
> but that has not helped
>
> I am running Vista Home Premium
>
> can you please help me with this issue



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  #2 (permalink)  
Old 02-12-2008
Gary Feldman
 

Posts: n/a
Re: windows updates downloading but intall fails
The same updates are giving me trouble except for 943899.

"Robert Aldwinckle" wrote:

> (cross-post added to Vista Perf & Maint)
> "kris1212" <kris1212@discussions.microsoft.com> wrote in message
> news:7D311680-5BD4-4A56-97F7-1D4EA6FCF66D@microsoft.com...
> > I'm having trouuble with windows updates, the following updates are
> > downloading, and appear to install correctly, but when the computer reboots
> > the show as failing to install and windows update prompts me to install them
> > again. Thew failing updates are:
> > kb 942615
> > kb941644
> > kb943078
> > kb943411
> > kb941229
> > kb941649
> > kb 943899
> >

>
> > The update history gives me the following reason for failure, error 80071a91

>
> <repost date="July 14, 2007">
>
> <cmd_output OS="XPsp2">
> F:\>set /a c = 0x1a91
> 6801
> F:\>net helpmsg %c%
>
> The system cannot find message text for message number 0x1a91 in the message file for NETMSG.
> </cmd_output>
>
>
> Perhaps your OS gives a different result for that net helpmsg 6801 command?
>
> Oh. Here you go:
>
> http://msdn2.microsoft.com/en-us/library/ms681389.aspx
>
> (Microsoft search for
> 6801 intitle:codes
> )
>
> <quote>
> ERROR_RM_NOT_ACTIVE
> 6801 Transaction support within the specified file system resource manager is not started or was shutdown due to an error.
> </quote>
>
> Looks like you will have to search the logs for that 6801 code
> to find out what "the specified file system resource manager" is. <eg>
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
> </repost>
>
>
> >
> > I've tried installing them manually, as well as disabling my AV and firewall
> > but that has not helped
> >
> > I am running Vista Home Premium
> >
> > can you please help me with this issue

>
>
>

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