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Destinations.msi maintenance

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Old 01-04-2008

Posts: n/a
Hello Murray,

Thank you for contacting Microsoft Customer Service.

I understand from your e-mail that you are receiving an error message when
you click the sidebar shortcut icon from the desktop.

As your issue is technical in nature, I can direct you to your support
options which include Self-Help Resources and Assisted Support. You may try
to resolve the problem on your own using the no-charge self-help resources
listed below. However, if you prefer assistance from a Microsoft Support
Professional, please choose the Assisted Support option mentioned below.

Assisted Support:

You may work with a Microsoft Support Professional via e-mail, telephone,
and for some products, chat to resolve your issue. Depending on how you
obtained your software, there may be fees to use the Assisted Support option.
Please visit the following link to select the copy of Windows you are using
in your computer and to contact the Support Team: re509

If Microsoft software was pre-installed on your computer, please contact
your computer manufacturer directly. Contact information for most major
computer manufacturers is available at:

Self-Help Resources:

You may search the Product Solution Center or the Knowledge Base of
self-help articles to resolve your issue using the following link:

You may also post your issue in the Microsoft news groups. Please visit the
link below to look for a possible resolution:

I hope the issue is resolved soon and appreciate your patience in this regard.

Thank you,


Microsoft Customer Service Representative

If you have any feedback about your Customer Service experience, please send
them to my manager, Himadri Roy, at
Please do not forget to indicate the name of my manager in the subject field.


--- Original Message ---
From :
Sent : 04 January 2008 15:28:31 UTC
To :
Subject : Destinations.msi

Country/Region: Canada

Problem Area: genuinefdbk
Message: No website adress.From desktop shortcut icon "Sidebar"on desktop.I
click the "Sidebar" shortcut icon expecting the Sidebar to appear normally
but a message "Please wait while windows configures Destinations" appears
then another message appears that says "The feature you are trying to use is
on a network resource that is unavailable"."Click OK to try again,or enter an
alternate path to a folder containing the installation
package'Destinations.msi' in the box below"."Use
source:C:\Users\MURRAY~1.GED\AppData\Local\Temp\7z SDB12.tmp\setup\Destinations\
" That is the only source in the dropdown list.I can only red X this message
then a message appears "An installation package for the product Destinations
cannot be found.Try the installation again using a valid copy of the
installation package 'Destinations.msi'. I click "OK" and the sidebar appears
normally.That is it.I cleaned the registry with a tool by Uniblue and it must
have erased Destinations.msi.I need Microsoft to help me reinstall
Destinations.msi permanently and to make available a fix and a download of
Destinations.msi because I can not find it to download from Microsoft.Thank
You.Murray Geddes.

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