Thank you for contacting Microsoft Customer Service.
I understand from your e-mail that you are receiving an error message when
you click the sidebar shortcut icon from the desktop.
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I hope the issue is resolved soon and appreciate your patience in this regard.
Microsoft Customer Service Representative
If you have any feedback about your Customer Service experience, please send
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Please do not forget to indicate the name of my manager in the subject field.
--- Original Message ---
From : email@example.com
Sent : 04 January 2008 15:28:31 UTC
To : CNTUS.GNCS.NA.00.EN.TRA.BGL.CS.T02.C....microsoft.com
Subject : Destinations.msi
CUSTOMER PROVIDED SYSTEM PROPERTIES
QUESTIONS OR COMMENTS
Problem Area: genuinefdbk
Message: No website adress.From desktop shortcut icon "Sidebar"on desktop.I
click the "Sidebar" shortcut icon expecting the Sidebar to appear normally
but a message "Please wait while windows configures Destinations" appears
then another message appears that says "The feature you are trying to use is
on a network resource that is unavailable"."Click OK to try again,or enter an
alternate path to a folder containing the installation
package'Destinations.msi' in the box below"."Use
" That is the only source in the dropdown list.I can only red X this message
then a message appears "An installation package for the product Destinations
cannot be found.Try the installation again using a valid copy of the
installation package 'Destinations.msi'. I click "OK" and the sidebar appears
normally.That is it.I cleaned the registry with a tool by Uniblue and it must
have erased Destinations.msi.I need Microsoft to help me reinstall
Destinations.msi permanently and to make available a fix and a download of
Destinations.msi because I can not find it to download from Microsoft.Thank