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Screen freezes

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  #1 (permalink)  
Old 12-28-2007
Ramy
 

Posts: n/a
Screen freezes
Hello,

I've got a very annoying problem.
When I'm using my PC (doesn't matter which programs I use), the screen
suddenly freezes. The mouse and keyboard aren't responding anymore, and if I
have music on, it keeps on repeating the last second or so.
It happens almost daily, and I don't know what to do about it.

When it happens I hear the thing with the power button (don't know how it's
called in English) makes a louder sound.

Could this be a hardware or a software problem?
I've reinstalled my Windows 3 times or so, but it doesn't go away.

Should I just bring my PC back to the store, or is there something I can do
about it?

Thanks.
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  #2 (permalink)  
Old 12-29-2007
Rick Rogers
 

Posts: n/a
Re: Screen freezes
Hi Ramy,

If it's new and under warranty, bring it back to the shop. There is a good
chance that this is a hardware issue and you should insist on it being fixed
without your having to go through hoops to get it done.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Ramy" <Ramy@discussions.microsoft.com> wrote in message
newsD9F4647-652D-4DC9-AC61-0E9EBFDD253B@microsoft.com...
> Hello,
>
> I've got a very annoying problem.
> When I'm using my PC (doesn't matter which programs I use), the screen
> suddenly freezes. The mouse and keyboard aren't responding anymore, and if
> I
> have music on, it keeps on repeating the last second or so.
> It happens almost daily, and I don't know what to do about it.
>
> When it happens I hear the thing with the power button (don't know how
> it's
> called in English) makes a louder sound.
>
> Could this be a hardware or a software problem?
> I've reinstalled my Windows 3 times or so, but it doesn't go away.
>
> Should I just bring my PC back to the store, or is there something I can
> do
> about it?
>
> Thanks.


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