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How do I set up my remote assistance?

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  #1 (permalink)  
Old 02-18-2007
=?Utf-8?B?b29vYmF5YmVlZGF3bG9vbw==?=
 

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How do I set up my remote assistance?
I am so confused with how to set up the Remote Assistance. It keeps asking me
to key in the incoming email server type and the outgoing email server type
and I have no clue what this mean. someone please help.

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  #2 (permalink)  
Old 02-18-2007
Paul Smith
 

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Re: How do I set up my remote assistance?
"ooobaybeedawlooo" <ooobaybeedawlooo@discussions.microsoft.com> wrote in
message news:62007D71-9903-4027-A65C-89E848671688@microsoft.com...
>I am so confused with how to set up the Remote Assistance. It keeps asking
>me
> to key in the incoming email server type and the outgoing email server
> type
> and I have no clue what this mean. someone please help


You should have two options 'Use e-mail to send an invitation' this will
automatically send the request through your e-mail client, Windows Mail for
example, so if you're not using this and you've not setup Windows Mail, it
sounds like that is running the configuration (the option states it will do
this).

You should however also have the option for 'Save this invitation as a
file'. Use this one instead, then if you use a web-mail or something you
can drop the file in as an attachment.

--
Paul Smith,
Yeovil, UK.
Microsoft MVP Windows Shell/User.
http://www.windowsresource.net/

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