I am having this problem as well. It happens mostly when I have two explorer
windows open and try to copy files, but it also happens when I just open a
folder sometimes.
I am using Windows Vista Ultimate. Here is the dump:
Product
Windows Explorer
Problem
Stopped working
Date
12/13/2007 1:01 AM
Status
Solution Available
Problem signature
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6000.16549
Application Timestamp: 46d230c5
Fault Module Name: SHELL32.dll
Fault Module Version: 6.0.6000.16513
Fault Module Timestamp: 4681c95d
Exception Code: c0000005
Exception Offset: 0014608a
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
Extra information about the problem
Bucket ID: 558570906
"Simon Willcox" wrote:
> thanks Rick, i have run all of the updates and removed all trial ware from
> the system this was one of the first things i did after the re-imaging
>
> Simon
>
> "Rick Rogers" wrote:
>
> > Hi Simon,
> >
> > Have you installed all of the patches and driver updates for your system
> > since reimaging? That'd be the first step. Explorer crashes are generally
> > caused by interference from another program. If the re-imaging process
> > reinstalled trial programs you previously removed, you may want to uninstall
> > them as well.
> >
> > --
> > Best of Luck,
> >
> > Rick Rogers, aka "Nutcase" - Microsoft MVP
> > http://mvp.support.microsoft.com/
> > Windows help - www.rickrogers.org
> > My thoughts http://rick-mvp.blogspot.com
> >
> > "Simon Willcox" <SimonWillcox@discussions.microsoft.com> wrote in message
> > news:8ACB6EA0-ECC8-4037-92CF-F4F11087965E@microsoft.com...
> > > My Dell system was getting slow, so I did a re-image of the original
> > > install
> > > which Dell provide on a seperate partition. All went well until I open my
> > > folders and explorer crashes giving this information;
> > >
> > > Problem signature:
> > > Problem Event Name: APPCRASH
> > > Application Name: Explorer.EXE
> > > Application Version: 6.0.6000.16549
> > > Application Timestamp: 46d230c5
> > > Fault Module Name: SHELL32.dll
> > > Fault Module Version: 6.0.6000.16513
> > > Fault Module Timestamp: 4681c95d
> > > Exception Code: c0000005
> > > Exception Offset: 0014608a
> > > OS Version: 6.0.6000.2.0.0.768.3
> > > Locale ID: 2057
> > > Additional Information 1: 8d13
> > > Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> > > Additional Information 3: 8d13
> > > Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
> > >
> > >
> > > It points to a kb article with a fix which when applied says does not
> > > apply
> > > to my system. Any help would be appreciated
> > >
> >
> >
Linear Mode
