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Troubleshooting Standby

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  #1 (permalink)  
Old 12-28-2006
Michael Sainz
 

Posts: n/a
Troubleshooting Standby
Hi all,

I'm troubleshooting an issue where a laptop doesn't want to go into standby
mode. I suspect that it's a service or software related issue but how would
I troubleshoot this type of problem? Thanks!

Michael

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  #2 (permalink)  
Old 12-29-2006
Paul Stotts
 

Posts: n/a
Re: Troubleshooting Standby
Hi Michael,
I guess you could look in Control Panel/System Maintenence/Power Options. If
all is well check the BIOS settings.
"Michael Sainz" <michaelsainz@sunsetpres.org> wrote in message
news:6D7E4830-4E46-4386-8DF0-CC7608BF40CE@microsoft.com...
> Hi all,
>
> I'm troubleshooting an issue where a laptop doesn't want to go into
> standby mode. I suspect that it's a service or software related issue but
> how would I troubleshoot this type of problem? Thanks!
>
> Michael


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  #3 (permalink)  
Old 12-29-2006
Michael Sainz
 

Posts: n/a
Re: Troubleshooting Standby
So there is no documentation or logs that I could check? The only thing that
happens is that I either close the lid or press the physical button (or the
start menu | power button) and the screen goes black. It doesn't spin the
drive or anything. It makes an entry in the System event log from the source
Kernel-Power and the description is "The system is entering Away Mode.". But
for the life of me, I can't seem to find how I can determine if a service is
keeping it awake or what.

Any help from anyone is much appreciated!

Michael

"Paul Stotts" <pauls127@centurytel.net> wrote in message
news:eZuLmAuKHHA.2028@TK2MSFTNGP03.phx.gbl...
> Hi Michael,
> I guess you could look in Control Panel/System Maintenence/Power Options.
> If all is well check the BIOS settings.
> "Michael Sainz" <michaelsainz@sunsetpres.org> wrote in message
> news:6D7E4830-4E46-4386-8DF0-CC7608BF40CE@microsoft.com...
>> Hi all,
>>
>> I'm troubleshooting an issue where a laptop doesn't want to go into
>> standby mode. I suspect that it's a service or software related issue but
>> how would I troubleshoot this type of problem? Thanks!
>>
>> Michael

>


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