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Vista Premium stops when signing in to windows.

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  #1 (permalink)  
Old 11-02-2007
JJ
 

Posts: n/a
Vista Premium stops when signing in to windows.
When I turn on my pc in the morning Vista stops signing in an I have to push
the on button to start again. It goes into Start Up Repairs an fixes the
problem. This happens everyday.I have made 7 attemps to Dell to fix an they
never do. I have only had this new desktop for 13 days. Microsoft told me
this morning that I would have to PAY 459.00 to fix this. If Dell can't I am
surprized that since it is a Microsoft product that they would not help.
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  #2 (permalink)  
Old 11-02-2007
Malke
 

Posts: n/a
Re: Vista Premium stops when signing in to windows.
JJ wrote:
> When I turn on my pc in the morning Vista stops signing in an I have to push
> the on button to start again. It goes into Start Up Repairs an fixes the
> problem. This happens everyday.I have made 7 attemps to Dell to fix an they
> never do. I have only had this new desktop for 13 days. Microsoft told me
> this morning that I would have to PAY 459.00 to fix this. If Dell can't I am
> surprized that since it is a Microsoft product that they would not help.


Return the computer to Dell for replacement under the warranty and/or
put a charge-back on your credit card. That will get their attention.
You need to deal with Dell on this, not Microsoft.


Malke
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Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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