Built in webcam problems

I have a fairly new Toshiba A215-S4807 laptop. Whenever I turn on my laptop I
get an error message that says : "Webcam driver open fail. Please Restart
camera or computer."
After I restart the computer, I get the same message again, and when I try
to go to the 'camera assistant software', I wait, but nothing ever opens..
If anyone else has had this problem or has any ideas on what could be wrong,
help would be greatly appreciated.
Thank you so much for your time

"Doll7" <Doll7@discussions.microsoft.com> wrote in message
news:C2598663-159E-4407-BE5C-7AC009FF9947@microsoft.com...
> I have a fairly new Toshiba A215-S4807 laptop. Whenever I turn on my
> laptop I
> get an error message that says : "Webcam driver open fail. Please Restart
> camera or computer."
> After I restart the computer, I get the same message again, and when I try
> to go to the 'camera assistant software', I wait, but nothing ever opens..
> If anyone else has had this problem or has any ideas on what could be
> wrong,
> help would be greatly appreciated.
> Thank you so much for your time

Goto Start>Control Panel>Windows Defender>Tools>Software Explorer.

Click "Show for all users"

Look for a startup entry relating to your webcam. Disable it. Reboot PC. Do
you still see message

Rob

--
Red meat isn't bad for you....Blue, Green fuzzy meat is bad for you.

Dell Dimension 8300 Desktop
P4 3.0GHz
1GB RAM
Windows Vista Ultimate 32Bit
ATI Radeon 9800 XT
Creative SB Audigy 2

Check with Toshibas website for a newer webcam driver and install it.
If there is no newer driver, reinstall the latest.
Do not assume the laptop shipped with the latest driver, this is often
not true.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"Doll7" <Doll7@discussions.microsoft.com> wrote in message
news:C2598663-159E-4407-BE5C-7AC009FF9947@microsoft.com...
>I have a fairly new Toshiba A215-S4807 laptop. Whenever I turn on my
>laptop I
> get an error message that says : "Webcam driver open fail. Please
> Restart
> camera or computer."
> After I restart the computer, I get the same message again, and when
> I try
> to go to the 'camera assistant software', I wait, but nothing ever
> opens..
> If anyone else has had this problem or has any ideas on what could
> be wrong,
> help would be greatly appreciated.
> Thank you so much for your time

Thank you so much! downloading the webcam driver again seems to have
everything in working order!
Thanks again,
Doll7
"Jupiter Jones [MVP]" wrote:

> Check with Toshibas website for a newer webcam driver and install it.
> If there is no newer driver, reinstall the latest.
> Do not assume the laptop shipped with the latest driver, this is often
> not true.
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar
> http://www.dts-l.org
>
>
> "Doll7" <Doll7@discussions.microsoft.com> wrote in message
> news:C2598663-159E-4407-BE5C-7AC009FF9947@microsoft.com...
> >I have a fairly new Toshiba A215-S4807 laptop. Whenever I turn on my
> >laptop I
> > get an error message that says : "Webcam driver open fail. Please
> > Restart
> > camera or computer."
> > After I restart the computer, I get the same message again, and when
> > I try
> > to go to the 'camera assistant software', I wait, but nothing ever
> > opens..
> > If anyone else has had this problem or has any ideas on what could
> > be wrong,
> > help would be greatly appreciated.
> > Thank you so much for your time
>
>

Glad to know the driver fixed it.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"Doll7" <Doll7@discussions.microsoft.com> wrote in message
news:B284B6F2-3039-40A1-8396-D5516CC22493@microsoft.com...
>
> Thank you so much! downloading the webcam driver again seems to
> have
> everything in working order!
> Thanks again,
> Doll7