Here's a link to a description of the error: http://aumha.org/a/stop.php#0x19
Most commonly caused by driver issues, it can also be caused by a bad hard
drive/file system, issues with your router, or even memory problems.
Since there's no readily available clue as to why this is happening, there's
basically 2 options available to you:
1) Updating every driver on your system
2) Analyzing the dump file in hopes of finding a clue to the bugger that's
You can find driver updates at the Sony Support website:
You can analyze the dump file by following the instructions at this link:
Once you get the analysis done, copy the analysis and paste it into your
To rule out the hard drive, use a diagnostic utility from the manufacturer
of your hard drive.
To rule out your memory, use this free diagnostic utility:
> Hi I received this message on my brand new laptop. This is the first time
> I've seen it.
> Problem signature:
> Problem Event Name: BlueScreen
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 1033
> Additional information about the problem:
> BCCode: 19
> BCP1: 00000020
> BCP2: 0804004A
> BCP3: 080401FA
> BCP4: 08360031
> OS Version: 6_0_6000
> Service Pack: 0_0
> Product: 256_1
> Files that help describe the problem:
> C:\Users\Faeeza Khan Vronay\AppData\Local\Temp\WER-12027911-0.sysdata.xml
> C:\Users\Faeeza Khan Vronay\AppData\Local\Temp\WERE85E.tmp.version.txt
> Read our privacy statement:
> Any ideas on how to fix it, I have no idea why a blue screen would occur.
> Help please.