Re: wshtcpip.dll file damaged and can not connect to internet
Thanks! That fixed everthing!
> The file wshtcpip.dll is the Winsock2 Helper DLL.
> You could see if the file is damaged by running the following command (by
> right-clicking on the Command Prompt shortcut in Start
> Menu\Programs\Accessories, and choosing Run as Administrator). Copy and
> then Paste this at the prompt:
> sfc /SCANFILE="C:\Windows\System32\wshtcpip.dll"
> Press Enter on your keyboard. What does Windows Resource Protection report?
> If you want check all your system files, Copy the following, and Paste it
> after the prompt:
> sfc /scannow
> Press Enter. It will scan all your system files. It may take a few
> minutes. If things are okay, you are given the text message "Windows
> Resource Protection did not find any integrity violations". If things
> aren't okay, it will attempt to replace the bad system files.
> "Tsulliv1" <Tsulliv1@discussions.microsoft.com> wrote in message
> > My girlfriend recently bought a dell inspiron 1520 laptop and it worked
> > great
> > for the first couple weeks. However, Monday when she started the computer
> > up
> > it gave her the error message "GoogleDesktop.exe - Bad Image -
> > C:\windows\system32\wshtcpip.dll is either not designed to run on Windows
> > or
> > contains an error. Try installing..." Once closed, the same message came
> > up
> > but for SiteAdv.exe (McAfee's Site Advisor). Additionally, the computer
> > would connect to the wireless network, but get a local connection only; no
> > internet.
> > Unistalling Google Desktop, and uninstalling/reinstalling McAfee made the
> > error messages go away, but did not solve the internet issue. I have
> > reset
> > my modem and router several times and the internet works perfectly on our
> > other laptop and our old desktop. The internet does not work even if the
> > new
> > Vista laptop is plugged directly into the modem. While trying to fix the
> > problem, I tried to ping microsoft.com in the command prompt and got a bad
> > image error again.
> > I tried running the StartUp Repair, but it keeps telling me to remove all
> > USB devices and memory cards even when none are plugged in. What else can
> > I
> > do to solve this problem? Am I right in assuming that the damaged dll
> > file
> > and my internet problem are connected (the name of the dll file and from
> > what
> > little I have read about this file seems to suggest they are)? I greatly
> > appreciate any advice!