Black screen after Log- In

Intermittently I get a blank screen after log-in, just a cursor, then have to
shut down and try again, then seems to boot ok, sometime it takes 2 or 3
times, then sometimes it boots ok for a week, New Gateway running Vista
Premium any reason for this? Have Dual core Intel processor. McAfee
Sercurity, running a few gadgets.

Contact Gateway support for assistance:
http://support.gateway.com/support/customer_care.asp

--
Carey Frisch
Microsoft MVP
Windows Shell/User

----------------------------------------------------------------------

"Mark K" wrote:

Intermittently I get a blank screen after log-in, just a cursor, then have to
shut down and try again, then seems to boot ok, sometime it takes 2 or 3
times, then sometimes it boots ok for a week, New Gateway running Vista
Premium any reason for this? Have Dual core Intel processor. McAfee
Sercurity, running a few gadgets.

My computer recently started doing the same thing (if after log-in means
after the Welcome screen). I found a solution on one of the threads on this
forum.

At the black screen, hit control-alt-delete to bring up the menu screen.
Click the item for starting Task Manager. Find explorer.exe on the processes
tab; right click it to bring up the menu; and click End Process. After
explorer closes: click File on the menu bar; click New; type in explorer.exe;
and click OK. On my computer, that brings up the desktop.

"Mark K" wrote:

> Intermittently I get a blank screen after log-in, just a cursor, then have to
> shut down and try again, then seems to boot ok, sometime it takes 2 or 3
> times, then sometimes it boots ok for a week, New Gateway running Vista
> Premium any reason for this? Have Dual core Intel processor. McAfee
> Sercurity, running a few gadgets.

That does help, for the moment, I mean, the problem is still there the next
time you start your comp. up. Isnt there any why to solve it for good?

"Conley" wrote:

> My computer recently started doing the same thing (if after log-in means
> after the Welcome screen). I found a solution on one of the threads on this
> forum.
>
> At the black screen, hit control-alt-delete to bring up the menu screen.
> Click the item for starting Task Manager. Find explorer.exe on the processes
> tab; right click it to bring up the menu; and click End Process. After
> explorer closes: click File on the menu bar; click New; type in explorer.exe;
> and click OK. On my computer, that brings up the desktop.
>
> "Mark K" wrote:
>
> > Intermittently I get a blank screen after log-in, just a cursor, then have to
> > shut down and try again, then seems to boot ok, sometime it takes 2 or 3
> > times, then sometimes it boots ok for a week, New Gateway running Vista
> > Premium any reason for this? Have Dual core Intel processor. McAfee
> > Sercurity, running a few gadgets.

I have seen numerous threads on this forum involving this problem, and none
of them suggested an explanation for where it comes from.

"piiio" wrote:

> That does help, for the moment, I mean, the problem is still there the next
> time you start your comp. up. Isnt there any why to solve it for good?
>
> "Conley" wrote:
>
> > My computer recently started doing the same thing (if after log-in means
> > after the Welcome screen). I found a solution on one of the threads on this
> > forum.
> >
> > At the black screen, hit control-alt-delete to bring up the menu screen.
> > Click the item for starting Task Manager. Find explorer.exe on the processes
> > tab; right click it to bring up the menu; and click End Process. After
> > explorer closes: click File on the menu bar; click New; type in explorer.exe;
> > and click OK. On my computer, that brings up the desktop.
> >
> > "Mark K" wrote:
> >
> > > Intermittently I get a blank screen after log-in, just a cursor, then have to
> > > shut down and try again, then seems to boot ok, sometime it takes 2 or 3
> > > times, then sometimes it boots ok for a week, New Gateway running Vista
> > > Premium any reason for this? Have Dual core Intel processor. McAfee
> > > Sercurity, running a few gadgets.

It started with me today!
Earlier it was just breezzing thourgh.
What I did was installed McAfee 2007 , when it said it was not compatible,
and then uninstalled it.
Tried a system restore back before the installation, but does not help!
The black screen does disappear after a few seconds.
I think it(laptop) has been slowed down somehow.

But I guess there would be a way to resolve it!
Did anyone tamper with the performance settings?

"Conley" wrote:

> My computer recently started doing the same thing (if after log-in means
> after the Welcome screen). I found a solution on one of the threads on this
> forum.
>
> At the black screen, hit control-alt-delete to bring up the menu screen.
> Click the item for starting Task Manager. Find explorer.exe on the processes
> tab; right click it to bring up the menu; and click End Process. After
> explorer closes: click File on the menu bar; click New; type in explorer.exe;
> and click OK. On my computer, that brings up the desktop.
>
> "Mark K" wrote:
>
> > Intermittently I get a blank screen after log-in, just a cursor, then have to
> > shut down and try again, then seems to boot ok, sometime it takes 2 or 3
> > times, then sometimes it boots ok for a week, New Gateway running Vista
> > Premium any reason for this? Have Dual core Intel processor. McAfee
> > Sercurity, running a few gadgets.

If the black screen with visible cursor disappears on its own and is
replaced by a desktop, you do not have the problem under discussion. In
fact, that sounds like the normal sequence of screens.

"VP" wrote:

> It started with me today!
> Earlier it was just breezzing thourgh.
> What I did was installed McAfee 2007 , when it said it was not compatible,
> and then uninstalled it.
> Tried a system restore back before the installation, but does not help!
> The black screen does disappear after a few seconds.
> I think it(laptop) has been slowed down somehow.
>
> But I guess there would be a way to resolve it!
> Did anyone tamper with the performance settings?
>
> "Conley" wrote:
>
> > My computer recently started doing the same thing (if after log-in means
> > after the Welcome screen). I found a solution on one of the threads on this
> > forum.
> >
> > At the black screen, hit control-alt-delete to bring up the menu screen.
> > Click the item for starting Task Manager. Find explorer.exe on the processes
> > tab; right click it to bring up the menu; and click End Process. After
> > explorer closes: click File on the menu bar; click New; type in explorer.exe;
> > and click OK. On my computer, that brings up the desktop.
> >
> > "Mark K" wrote:
> >
> > > Intermittently I get a blank screen after log-in, just a cursor, then have to
> > > shut down and try again, then seems to boot ok, sometime it takes 2 or 3
> > > times, then sometimes it boots ok for a week, New Gateway running Vista
> > > Premium any reason for this? Have Dual core Intel processor. McAfee
> > > Sercurity, running a few gadgets.

Yes, but earlier the black screen was for one instant- now it can be for as
long as 10 seconds.
Anyway, i have been trying to optimise the laptop.
I will report if it helps,
Regards
"Conley" wrote:

>
> If the black screen with visible cursor disappears on its own and is
> replaced by a desktop, you do not have the problem under discussion. In
> fact, that sounds like the normal sequence of screens.
>
> "VP" wrote:
>
> > It started with me today!
> > Earlier it was just breezzing thourgh.
> > What I did was installed McAfee 2007 , when it said it was not compatible,
> > and then uninstalled it.
> > Tried a system restore back before the installation, but does not help!
> > The black screen does disappear after a few seconds.
> > I think it(laptop) has been slowed down somehow.
> >
> > But I guess there would be a way to resolve it!
> > Did anyone tamper with the performance settings?
> >
> > "Conley" wrote:
> >
> > > My computer recently started doing the same thing (if after log-in means
> > > after the Welcome screen). I found a solution on one of the threads on this
> > > forum.
> > >
> > > At the black screen, hit control-alt-delete to bring up the menu screen.
> > > Click the item for starting Task Manager. Find explorer.exe on the processes
> > > tab; right click it to bring up the menu; and click End Process. After
> > > explorer closes: click File on the menu bar; click New; type in explorer.exe;
> > > and click OK. On my computer, that brings up the desktop.
> > >
> > > "Mark K" wrote:
> > >
> > > > Intermittently I get a blank screen after log-in, just a cursor, then have to
> > > > shut down and try again, then seems to boot ok, sometime it takes 2 or 3
> > > > times, then sometimes it boots ok for a week, New Gateway running Vista
> > > > Premium any reason for this? Have Dual core Intel processor. McAfee
> > > > Sercurity, running a few gadgets.

Conley your advise worked great, after doing this the computer booted, is
anyone working on a fix why explorer is causing windows not to run correctly?

"Conley" wrote:

> My computer recently started doing the same thing (if after log-in means
> after the Welcome screen). I found a solution on one of the threads on this
> forum.
>
> At the black screen, hit control-alt-delete to bring up the menu screen.
> Click the item for starting Task Manager. Find explorer.exe on the processes
> tab; right click it to bring up the menu; and click End Process. After
> explorer closes: click File on the menu bar; click New; type in explorer.exe;
> and click OK. On my computer, that brings up the desktop.
>
> "Mark K" wrote:
>
> > Intermittently I get a blank screen after log-in, just a cursor, then have to
> > shut down and try again, then seems to boot ok, sometime it takes 2 or 3
> > times, then sometimes it boots ok for a week, New Gateway running Vista
> > Premium any reason for this? Have Dual core Intel processor. McAfee
> > Sercurity, running a few gadgets.

After trying what was suggested alt-control-delete and turning of
explorer.exe desktop showed up. anyone working on a fix?

"Mark K" wrote:

> Intermittently I get a blank screen after log-in, just a cursor, then have to
> shut down and try again, then seems to boot ok, sometime it takes 2 or 3
> times, then sometimes it boots ok for a week, New Gateway running Vista
> Premium any reason for this? Have Dual core Intel processor. McAfee
> Sercurity, running a few gadgets.