Vista Bluetooth sync with Windows Mobile problems

hi there:

I'm following all your instructions, but when i check the services my Dell
AXIM 30 offers it only shows me "serial Port" on com5 it doesnt show anyother
service. Am I checking on th right place?. I'm doing this on> Bluetooth
Devices >Dell Axim>propeties>services. You talk about configuration buttom i
have propeties buttom.

Help Please
--
Andres Moreno
Bogotá Colombia
Vista Home Premium
Dell Axim X30-windows mobile 2003 SE


"nostromos" wrote:

>
>
> "CJSnet" wrote:
>
> > I really wish I understood you because that sounds promising, but I'm afraid
> > despite trying I can't quite work out what you mean.
> >
> > Anyone able to help us translate this to a working 'how to' guide
> > specifically for Vista?
> > --
> > Thanks,
> > CJSnet
> >
> ok, cjsnet, ill try to explain the whole procedure again, and maybe it will
> be useful as "how to".
> remember that not all bluetooth stacks accept or offer all bluetooth
> services. this procedure was made up using wdcomm 5 bt stack on pc(windows
> vista ultimate) and ms bt stack on ppc (ms mobile 2003, se). if you use other
> stacks, it may vary.
>
> HOW TO CONNECT WMDC AND PPC ON VISTA
>
> 1.-run bt on your pc
> 2.-run bt on your ppc
> 3.-bond your pc and ppc via bt, that will require password on both devices
> 4.-once connected, your pc will show some services your ppc is offering:
> activesync, voice gateway, obex, etc. and will allow you to configure some of
> them. your pc assings by default one specific com port to activesync
> service, that may vary depending on free com ports available on your pc. you
> can see the assigned port clicking on configuration button. on the new
> window, you can see COM PORT. for our purposes, lets suppose is COM5
> 5.-run wmdc software, modify connecions and mark on allow bluetooth
> connection, which is not marked by default. close wmdc.
> 6.-old activesync program allows to choice com port to connect to. wmdc does
> not. it must be set modifing windows vista registry. so, run regedit and look
> for the key HKLM\software\microsoft\windows ce services\serial port. this
> key has usually the value "bluetooth" (without quotes). well, modify it,
> deleting bluetooth and writting COM5. (or any other com port your pc has
> assigned to activesync). notice that we are modifing SERIAL PORT, that means
> wmdc uses this service to connect.
> 7.-close regedit and reboot pc in order to allow changes in the registry.
> 8.-run again bt on both devices.
> 9.- run "add new bluetooth devices" on your pc. it will detect again your
> ppc and services it provides, including activesync. configure again
> activesync service, and check out com port is still the same as before. in
> this configuration window, you will notice you can modify the NAME of the
> service, that is "activesync" (without quotes). well, change it, and write
> Serial Port.
> 10.-run again wmdc and it will connect to your ppc
>
> resuming:
> 1.-activesync ppc service is connected to pc using COM5
> 2.-wmdc is forced to use serial port on COM5
> 3.-we change the name of activesync ppc service to serial port service, so
> we can bypass the problem

I want to add my voice to what Matthew said and thank Nosotromos for his
instructions because they did work!

Cheers,

Gene

--
Gene
Email: eugene.pinero@gmail.com
<MDren68@gmail.com> wrote in message
news:1186126351.447259.47540@d55g2000hsg.googlegro ups.com...
> On June 24, Nostromos wrote a step-by-step for getting Activesync and
> Vista to actually work. I have an iPAQ 1945. I finally got it to
> sync with his instructions. It never showed activesync as a service.
> I went into the Registry and made the modification. I rebooted and re-
> paired the two machines. Then I went into the iPAQ bluetooth manager
> and made a new connection. This time when I chose activesync, it
> found the service and made a connection.
>
> THANKS, Nosotromos.
>
> Matthew
>
>

I am also having this problem with COM ports with Vista x64, WMDM 6.1 and my
iPaq rx4540.

My general opinion of MS having us mess about with the registry aside, the
step-by-step guide here is good up to point 9. I can't find anywhere in the
bluetooth setup on the PC or the iPaq, or in the Vista Sync manager or WMDC
where it's possible to change the name of the connection. Could you please
clarify exactly what is meant by 'configure again activesync service'?

Thanks

"nostromos" wrote:

>
>
> "CJSnet" wrote:
>
> > I really wish I understood you because that sounds promising, but I'm afraid
> > despite trying I can't quite work out what you mean.
> >
> > Anyone able to help us translate this to a working 'how to' guide
> > specifically for Vista?
> > --
> > Thanks,
> > CJSnet
> >
> ok, cjsnet, ill try to explain the whole procedure again, and maybe it will
> be useful as "how to".
> remember that not all bluetooth stacks accept or offer all bluetooth
> services. this procedure was made up using wdcomm 5 bt stack on pc(windows
> vista ultimate) and ms bt stack on ppc (ms mobile 2003, se). if you use other
> stacks, it may vary.
>
> HOW TO CONNECT WMDC AND PPC ON VISTA
>
> 1.-run bt on your pc
> 2.-run bt on your ppc
> 3.-bond your pc and ppc via bt, that will require password on both devices
> 4.-once connected, your pc will show some services your ppc is offering:
> activesync, voice gateway, obex, etc. and will allow you to configure some of
> them. your pc assings by default one specific com port to activesync
> service, that may vary depending on free com ports available on your pc. you
> can see the assigned port clicking on configuration button. on the new
> window, you can see COM PORT. for our purposes, lets suppose is COM5
> 5.-run wmdc software, modify connecions and mark on allow bluetooth
> connection, which is not marked by default. close wmdc.
> 6.-old activesync program allows to choice com port to connect to. wmdc does
> not. it must be set modifing windows vista registry. so, run regedit and look
> for the key HKLM\software\microsoft\windows ce services\serial port. this
> key has usually the value "bluetooth" (without quotes). well, modify it,
> deleting bluetooth and writting COM5. (or any other com port your pc has
> assigned to activesync). notice that we are modifing SERIAL PORT, that means
> wmdc uses this service to connect.
> 7.-close regedit and reboot pc in order to allow changes in the registry.
> 8.-run again bt on both devices.
> 9.- run "add new bluetooth devices" on your pc. it will detect again your
> ppc and services it provides, including activesync. configure again
> activesync service, and check out com port is still the same as before. in
> this configuration window, you will notice you can modify the NAME of the
> service, that is "activesync" (without quotes). well, change it, and write
> Serial Port.
> 10.-run again wmdc and it will connect to your ppc
>
> resuming:
> 1.-activesync ppc service is connected to pc using COM5
> 2.-wmdc is forced to use serial port on COM5
> 3.-we change the name of activesync ppc service to serial port service, so
> we can bypass the problem

You're just teasing me. I was excited this might have been a solution. But on
my Treo 700wx,checked or unchecked...still no go. I'm going to try and
decipher the above reg edit and see if I can get that to work.

I can't get past figuring out how to find the com port activesync is using
to go in and then edit the opposite side.

Mark

"Evan P. Daily" wrote:

> Sure,
>
> Open 'Comm Manager'
> Choose "Settings" (bottom right)
> Choose "Bluetooth Settings"
>
> Under the 'Devices' tab
> Press and Hold on the PC you have the Active Sync (WMDC) partnership setup
> This should bring up a short drop down.
>
> Choose 'Edit'
>
> The services associated with that devices should be listed and Active Sync
> should be one of them.
>
> Uncheck <ActiveSync>
>
> Choose 'Save'
>
> 'OK' out of the Bluetooth Settings
>
> =============================================
>
> Open the "Active Sync" application
>
> Choose 'Menu'
>
> Choose 'Connect via Bluetooth'
>
> When I did this my Windows Mobile Device Center jumped to life and allowed
> me to sync right away.
>
> Right at the moment I am having a bit of a struggle because my
> Email/Contacts and Calendar are synced with our Exchange Server at work while
> my files and media are synced with my PC. WMDC keeps forcing me to sync with
> only my PC. That is frustrating.
>
> Good Luck!
>
> <looking for another box to uncheck>
>
>
>
>
> "Jim Vogel" wrote:
>
> > That's interesting! I have a Cingular 2125, which I think has the same setup
> > as your 8125, but I don't know where you are "unchecking" Activesync? Can
> > you tell me where you did that so I can try?
> >
> > Thanks.
> >
> > "Evan P. Daily" wrote:
> >
> > > Alright....check this *(&(*#$%& out. I am having the exact same problems as
> > > discribed in this post. I have read this whole post and many others like it;
> > > discussions about registry changes, BT radio stacks, etc. etc. But after much
> > > soul searching and much "well, click this and see what happens", this is what
> > > I found out.
> > >
> > > If I uncheck the "Active Sync" service on my phone and then choose "Connect
> > > Via Bluetooth".
> > >
> > > BAM
> > >
> > > Connected and syncing. Go figure. <smile> <head shake>
> > >
> > > I don't know if this will work for you guys or anyone else that looks here,
> > > but it worked for me.
> > >
> > > Cingular 8125
> > > Windows Mobile 5
> > > WMDC 6.01+
> > >
> > >
> > >
> > >
> > > "CJSnet" wrote:
> > >
> > > > Hi all, I hope someone is able to help. I cannot get WM5's ActiveSync to
> > > > start the Bluetooth sync, yet everything is paired and set up correctly:
> > > >
> > > > On Windows Vista:
> > > > The PPC is paired by Bluetooth (had to switch from Toshiba to Windows stack)
> > > > It automatically assigned in/out ports to the PPC
> > > > Mobile Device Centre Bluetooth is ON
> > > >
> > > > On Windows Mobile 5:
> > > > The device is paired to the PC
> > > > ActiveSync is ticked as a service for the PC
> > > >
> > > > But when I go to the PPC and click Menu > Connect via Bluetooth it says:
> > > > "Cannot find an existing Bluetooth partnership with a PC that supports
> > > > ActiveSync. Would you like to set up a partnership now?"
> > > > Yes it is set up, and ActiveSync ticked!
> > > >
> > > > I have tried this many times, cleared everything, rebooted, set it all up
> > > > again. No go.
> > > >
> > > > Thanks in advance to anyone who can help.
> > > > --
> > > > CJSnet
> > > >
> > > > Recommended:
> > > > * http://search.superhighstreet.com - Finds anything or they pay!
> > > > * http://www.superhighstreet.com & http://www.oxfordstreet.com - Beat the
> > > > crowds with Virtual Streetscapes
> > > >
> > > > [remove 'teeth' to e-mail me]
> > > >
> > > >
> > > >

Ok, my turn to chime in. I have the EXACT same problem as CJSnet. I wish
someone from MS would actually read this and offer some sort of help.

WMDC 6.1 on an HP dv9610us laptop
WM5 on a Treo 700WX /Verizon

I have an active pairing and have set up and used a USB sync. I can use
Bluetooth to beam files back and forth so I know at least some of Bluetooth
works.

What ticks me off is the absolute lack of Bluetooth support. Other than
marketing fluff, there is not one shred of information on how to actually
make it work or diagnose a problem. The seems to be an implicit trust that it
just 'works'. But just how do you make it actually do that?

The comm port on the WM Device and the one on the PC have nothing to do with
each other. Each side's BT connection is presented as a comm (serial) port
to be used by the associated program, in this case ActiveSync or WMDC.

--
Sven
MS MVP Mobile Devices
"Mark" <Mark@discussions.microsoft.com> wrote in message
news:BB390E96-C3BB-44CC-8314-36B56061FA81@microsoft.com...
> You're just teasing me. I was excited this might have been a solution. But
> on
> my Treo 700wx,checked or unchecked...still no go. I'm going to try and
> decipher the above reg edit and see if I can get that to work.
>
> I can't get past figuring out how to find the com port activesync is using
> to go in and then edit the opposite side.
>
> Mark
>
> "Evan P. Daily" wrote:
>
>> Sure,
>>
>> Open 'Comm Manager'
>> Choose "Settings" (bottom right)
>> Choose "Bluetooth Settings"
>>
>> Under the 'Devices' tab
>> Press and Hold on the PC you have the Active Sync (WMDC) partnership
>> setup
>> This should bring up a short drop down.
>>
>> Choose 'Edit'
>>
>> The services associated with that devices should be listed and Active
>> Sync
>> should be one of them.
>>
>> Uncheck <ActiveSync>
>>
>> Choose 'Save'
>>
>> 'OK' out of the Bluetooth Settings
>>
>> =============================================
>>
>> Open the "Active Sync" application
>>
>> Choose 'Menu'
>>
>> Choose 'Connect via Bluetooth'
>>
>> When I did this my Windows Mobile Device Center jumped to life and
>> allowed
>> me to sync right away.
>>
>> Right at the moment I am having a bit of a struggle because my
>> Email/Contacts and Calendar are synced with our Exchange Server at work
>> while
>> my files and media are synced with my PC. WMDC keeps forcing me to sync
>> with
>> only my PC. That is frustrating.
>>
>> Good Luck!
>>
>> <looking for another box to uncheck>
>>
>>
>>
>>
>> "Jim Vogel" wrote:
>>
>> > That's interesting! I have a Cingular 2125, which I think has the same
>> > setup
>> > as your 8125, but I don't know where you are "unchecking" Activesync?
>> > Can
>> > you tell me where you did that so I can try?
>> >
>> > Thanks.
>> >
>> > "Evan P. Daily" wrote:
>> >
>> > > Alright....check this *(&(*#$%& out. I am having the exact same
>> > > problems as
>> > > discribed in this post. I have read this whole post and many others
>> > > like it;
>> > > discussions about registry changes, BT radio stacks, etc. etc. But
>> > > after much
>> > > soul searching and much "well, click this and see what happens", this
>> > > is what
>> > > I found out.
>> > >
>> > > If I uncheck the "Active Sync" service on my phone and then choose
>> > > "Connect
>> > > Via Bluetooth".
>> > >
>> > > BAM
>> > >
>> > > Connected and syncing. Go figure. <smile> <head shake>
>> > >
>> > > I don't know if this will work for you guys or anyone else that looks
>> > > here,
>> > > but it worked for me.
>> > >
>> > > Cingular 8125
>> > > Windows Mobile 5
>> > > WMDC 6.01+
>> > >
>> > >
>> > >
>> > >
>> > > "CJSnet" wrote:
>> > >
>> > > > Hi all, I hope someone is able to help. I cannot get WM5's
>> > > > ActiveSync to
>> > > > start the Bluetooth sync, yet everything is paired and set up
>> > > > correctly:
>> > > >
>> > > > On Windows Vista:
>> > > > The PPC is paired by Bluetooth (had to switch from Toshiba to
>> > > > Windows stack)
>> > > > It automatically assigned in/out ports to the PPC
>> > > > Mobile Device Centre Bluetooth is ON
>> > > >
>> > > > On Windows Mobile 5:
>> > > > The device is paired to the PC
>> > > > ActiveSync is ticked as a service for the PC
>> > > >
>> > > > But when I go to the PPC and click Menu > Connect via Bluetooth it
>> > > > says:
>> > > > "Cannot find an existing Bluetooth partnership with a PC that
>> > > > supports
>> > > > ActiveSync. Would you like to set up a partnership now?"
>> > > > Yes it is set up, and ActiveSync ticked!
>> > > >
>> > > > I have tried this many times, cleared everything, rebooted, set it
>> > > > all up
>> > > > again. No go.
>> > > >
>> > > > Thanks in advance to anyone who can help.
>> > > > --
>> > > > CJSnet
>> > > >
>> > > > Recommended:
>> > > > * http://search.superhighstreet.com - Finds anything or they pay!
>> > > > * http://www.superhighstreet.com & http://www.oxfordstreet.com -
>> > > > Beat the
>> > > > crowds with Virtual Streetscapes
>> > > >
>> > > > [remove 'teeth' to e-mail me]
>> > > >
>> > > >
>> > > >

That's really interesting.

But how the heck do you make it work then? I really don't care if it's a bug
or if it's a comm port issue, or whatever it is. I just want to get it to
work!

If I had to guess CJSnet would like that too.

Mark

Unfortunately it is a hard problem because of all the different variations
in implementing BT. Actually the UI into BT. I recently came into a MS
branded BT dongle, stuck that onto my Vista machine (which detected it and
loaded drivers, native Vista drivers), grabbed a WM device which was already
paired with that machine, opened AS on the device, and clicked Connect via
BT, and it just did it. By no means am I suggesting that is how it always
works. It is how it should work though. With various different BT stacks on
the devices, and different UIs for them and the same on the PC side, you
would need to provide exactly what you are dealing with and hope someone
with the same setup has made it work, and remembers how. When providing that
info, be specific. HTC Wizard is not the same as iMate, K-Jam, T-Mobile MDA
or AT&T 8125, in this case. Indicate what you have. Each variation can have
differences on how control panels are laid out. Just as important on the PC
side, though that side is more important to know what software is being
used. You can use most BT dongles with the drivers that come with XP or
Vista, but you loose a lot. If you are using a Belkin dongle and the
software that came with it, or a downloaded some Blue Soleil stuff from the
web, say so.

Not saying I can help, but if you define the problem clearly, more than "I
have a PPC and can't get BT sync to work, tried everything, please help,"
maybe someone can. I've been pretty successful getting it to work in the
past, but honestly I don't bother with it as a rule. I generally have a
cradle or cable hooked to my PC and when I am close to it the WM Device gets
connected to sync and charge. I'm generally don't get the urge to sync when
I'm within 20-30 ft of the PC, without also wanting to charge.

Typically though, it is a matter of setting one side or the other as
discoverable, and then having the other discover it. Once the two items know
about each other you go into one or the other and check for services.
Hopefully serial is one of them. Then on the PC in the BT control panel you
set a serial port to be emulated via BT, and AS or WMDC to use that serial
port. You may need to do a similar thing on the PPC. In the BT settings,
set up a comm port, and set AS to use it. This may be a matter of just
selecting Connect Via BT.

The reason they don't need to be the same, is that they only mean anything
on the one device. The PPC uses a serial profile on a virtual comm port to
send data over BT, which is received by the PC over BT with a serial profile
and presented to AS via a virtual comm port. If you think about it, and you
are old enough, when you hooked two PCs together with a serial cable, it
didn't need to be the same comm port on both ends. You just needed to tell
the Terminal program which comm port to use at each end. and make sure the
wire was connected to the right port at each end. BT is the wire.
--
Sven
MS MVP Mobile Devices
"Mark" <Mark@discussions.microsoft.com> wrote in message
news:B93AA2FA-E7E3-43E8-9C17-8538C283E744@microsoft.com...
> That's really interesting.
>
> But how the heck do you make it work then? I really don't care if it's a
> bug
> or if it's a comm port issue, or whatever it is. I just want to get it to
> work!
>
> If I had to guess CJSnet would like that too.
>
> Mark

I have an HP DV9610US laptop using whatever stack it comes with. Looking at
the drivers they indicate MS, but I may not necessarily be looking at the all
the right places. The only other software loaded is MS Office.

The BT device is a Treo 700WX from Verizon. Using whatever came on it.

I have found that pairing is hit and miss. With all the
problems/troubleshooting, I have deleted and re-paired a number of times. I
have initiated pairing from the BT device and also the laptop. Sometimes it
works the same, sometimes not. Sometimes it finds the Activesync service,
sometimes not.

On the BT device it tells me the laptop provides the Activesync service. On
the laptop it says the Treo provides DUN on COM4.

Just like CJSnet I can beam files back and forth without issues. But when I
try to sync from the BT device and click 'Connect with BT', it say it 'can't
find a partnership with a device that supports Activesync...Do I want to set
one up?' Looking in the BT console on the device it does indicate the
Activesync service is checked. I have bothe checked and unchecked this
service as one used indicated on his device that fixed his problem. I have
not found a way to initiate a sync from the laptop since it never thinks
there is anything connected. The BT connection state indicator on the device
confirms this. It only indicates a connection when service information is
beign requested or files are being beamed, otherwise it indicates there is no
connection.

Whenever I initiate a pairing it connects, then immediately disconnects. I
have previously posted on this situation, but have not recieved any repsonse
to it.

I have tested the device with a BT headset and the BT connection remains on
and functional/stable. In troubleshooting the BT connection, I have done all
Palm has recommended. Such as not having any other pairings active at the
time and not being in any application that might intereferem such as the
camera. As far as I can tell Activesync is the only non-functional
application of BT.

Activesync works fine via USB so that part seems to be working.

I have posted on the Palm site, and all the related non-Palm sites with no
repsonse. From all the posts I've seen this is a very common problem and non
of the peopple I have found have gotten any repsonse from their device
supplier or anyone to get this resolved. I have also contacted HP and to date
they do not have any clue as to what is happening or how to fix it. I am
trying to get it escalated through their support structure currently.

Unfortunately I don't have an HP laptop with BT, though it sounds a bit like
it is just using the MS stack, which should work. I have no familiarity with
Palm's BT implementation. I will tell you one important piece of info
though, you CANNOT initiate BT sync from the laptop/desktop, it must start
at the Treo (or any other WM device) using the Connect via BT in AS, so
don't bother trying. Once things are set right the process is that the
device pops up the comm port and BT connection, is felt at the PC and
AS/WMDC is listening on that particular comm port and connects. I would love
it to work like most headsets, that when the partnered phone and headset are
on, and close, they just pair, but it doesn't.

DUN (dial up networking) is not the profile you want to be using BTW. That
is a feature designed for your laptop to use the internet via a pass through
to your Mobile's data plan.

Good luck, hope someone here can help. You might start a new thread with
'Treo 700w/HP DV9610US laptop BT sync problem' as the title. Might have less
diluted responses.
--
Sven
MS MVP Mobile Devices

"Mark" <Mark@discussions.microsoft.com> wrote in message
news:A57339EE-ADCF-4ECC-8BBF-D22B10928837@microsoft.com...
>I have an HP DV9610US laptop using whatever stack it comes with. Looking at
> the drivers they indicate MS, but I may not necessarily be looking at the
> all
> the right places. The only other software loaded is MS Office.
>
> The BT device is a Treo 700WX from Verizon. Using whatever came on it.
>
> I have found that pairing is hit and miss. With all the
> problems/troubleshooting, I have deleted and re-paired a number of times.
> I
> have initiated pairing from the BT device and also the laptop. Sometimes
> it
> works the same, sometimes not. Sometimes it finds the Activesync service,
> sometimes not.
>
> On the BT device it tells me the laptop provides the Activesync service.
> On
> the laptop it says the Treo provides DUN on COM4.
>
> Just like CJSnet I can beam files back and forth without issues. But when
> I
> try to sync from the BT device and click 'Connect with BT', it say it
> 'can't
> find a partnership with a device that supports Activesync...Do I want to
> set
> one up?' Looking in the BT console on the device it does indicate the
> Activesync service is checked. I have bothe checked and unchecked this
> service as one used indicated on his device that fixed his problem. I have
> not found a way to initiate a sync from the laptop since it never thinks
> there is anything connected. The BT connection state indicator on the
> device
> confirms this. It only indicates a connection when service information is
> beign requested or files are being beamed, otherwise it indicates there is
> no
> connection.
>
> Whenever I initiate a pairing it connects, then immediately disconnects. I
> have previously posted on this situation, but have not recieved any
> repsonse
> to it.
>
> I have tested the device with a BT headset and the BT connection remains
> on
> and functional/stable. In troubleshooting the BT connection, I have done
> all
> Palm has recommended. Such as not having any other pairings active at the
> time and not being in any application that might intereferem such as the
> camera. As far as I can tell Activesync is the only non-functional
> application of BT.
>
> Activesync works fine via USB so that part seems to be working.
>
> I have posted on the Palm site, and all the related non-Palm sites with no
> repsonse. From all the posts I've seen this is a very common problem and
> non
> of the peopple I have found have gotten any repsonse from their device
> supplier or anyone to get this resolved. I have also contacted HP and to
> date
> they do not have any clue as to what is happening or how to fix it. I am
> trying to get it escalated through their support structure currently.