Having issues connecting to the internet

Hi Everyone,

I seems to encounter this alot with windows vista and im not sure how to get
around it. Here is my example problem:
i have a vista basic laptop with all updated drivers and when i connected to
my first network at work i had no problems going out to the internet or
sharing files. then i took it home. When i plugged into the internet at
home i managed to get connected as well. I then took my laptop to the
cottage and i have normal high speed there but i cant get connected. When i
look at the network and sharing centre when im plugged in the diagram shows
my computer connected to the network (router) fine but the connection from
the router to the internet doenst show that its connected. everyone else in
the house is fine so i know its not the internet, and it cant be the nic
drivers cause it works everywhere else. I have had this with other computers
as well. Must be soemthing to do with the os that im missing..any help?

please,

jennyjen,

Have you checked your network connection to see if you have both IPv4 and
IPv6 both enabled? It seems to me that you have a DNS problem with either
your ISP or the locations you are trying to connect to. Have you linked your
network card with the identifying numbers on your modem or router?

Call the ISP for your cottage and they will fix the problem for you. Let me
know if this helps you.

Have a nice day.

C.B.

"jennyjen" <jennyjen@discussions.microsoft.com> wrote in message
news:80647868-A125-4A30-A03B-253DD998E986@microsoft.com...
> Hi Everyone,
>
> I seems to encounter this alot with windows vista and im not sure how to
> get
> around it. Here is my example problem:
> i have a vista basic laptop with all updated drivers and when i connected
> to
> my first network at work i had no problems going out to the internet or
> sharing files. then i took it home. When i plugged into the internet at
> home i managed to get connected as well. I then took my laptop to the
> cottage and i have normal high speed there but i cant get connected. When
> i
> look at the network and sharing centre when im plugged in the diagram
> shows
> my computer connected to the network (router) fine but the connection from
> the router to the internet doenst show that its connected. everyone else
> in
> the house is fine so i know its not the internet, and it cant be the nic
> drivers cause it works everywhere else. I have had this with other
> computers
> as well. Must be soemthing to do with the os that im missing..any help?
>
> please,

In the network & sharing centre - is there a cross on the link from your
router to the internet? If so, if you double click it and select repair /
renew IP address does it connect to the internet fine then?

M.

Thanks M
I have the same problem as you will see but when I reboot back to same
roblem and I have to repair everytime which cannot be right


"Mental" wrote:

>
> "jennyjen" <jennyjen@discussions.microsoft.com> wrote in message
> news:80647868-A125-4A30-A03B-253DD998E986@microsoft.com...
> > Hi Everyone,
> >
> > I seems to encounter this alot with windows vista and im not sure how to
> > get
> > around it. Here is my example problem:
> > i have a vista basic laptop with all updated drivers and when i connected
> > to
> > my first network at work i had no problems going out to the internet or
> > sharing files. then i took it home. When i plugged into the internet at
> > home i managed to get connected as well. I then took my laptop to the
> > cottage and i have normal high speed there but i cant get connected. When
> > i
> > look at the network and sharing centre when im plugged in the diagram
> > shows
> > my computer connected to the network (router) fine but the connection from
> > the router to the internet doenst show that its connected. everyone else
> > in
> > the house is fine so i know its not the internet, and it cant be the nic
> > drivers cause it works everywhere else. I have had this with other
> > computers
> > as well. Must be soemthing to do with the os that im missing..any help?
> >
> > please,
>
> In the network & sharing centre - is there a cross on the link from your
> router to the internet? If so, if you double click it and select repair /
> renew IP address does it connect to the internet fine then?
>
> M.
>
>
>

jennyjen,

I'm sorry you're experiencing trouble. Are you still having the problem?
How do you know you're not connected when at the cottage? Can you browse
using Internet Explorer to www.msn.com?


"jennyjen" wrote:

> Hi Everyone,
>
> I seems to encounter this alot with windows vista and im not sure how to get
> around it. Here is my example problem:
> i have a vista basic laptop with all updated drivers and when i connected to
> my first network at work i had no problems going out to the internet or
> sharing files. then i took it home. When i plugged into the internet at
> home i managed to get connected as well. I then took my laptop to the
> cottage and i have normal high speed there but i cant get connected. When i
> look at the network and sharing centre when im plugged in the diagram shows
> my computer connected to the network (router) fine but the connection from
> the router to the internet doenst show that its connected. everyone else in
> the house is fine so i know its not the internet, and it cant be the nic
> drivers cause it works everywhere else. I have had this with other computers
> as well. Must be soemthing to do with the os that im missing..any help?
>
> please,