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VIsta not working- No IE or Mozilla

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  #1 (permalink)  
Old 12-26-2009
Susan
 

Posts: n/a
VIsta not working- No IE or Mozilla
Hi- I am spent several hours on this problem. I contacted FIOS Verizon
and they could not help. It all started when I tried to download AVG.
Since then I could not launch Mozilla or IE-same error message- page
not found. I checked the modem, disconnected it, rebooted it, deleted
the connection, reinstalled it, rolled back to a month ago. I have 2
desktops and one other laptop currently working. When I look at
network sharing I see my computer with a big x for connection to the
internet. Short of going back to the factory defaults what other
options are there. I also tried to delete mozilla and that would not
take. Is it a firewall issue? Please help
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  #2 (permalink)  
Old 12-27-2009
Jack [MVP-Networking]
 

Posts: n/a
Re: VIsta not working- No IE or Mozilla
Hi
You have to make sure that you have a valid connection to the FIOS
Modem?router.
If the other computers work OK leave the Modem/Router alone (you will play
too much and you would not have a connection with the other computers as
well).
Try this process,
http://windows.microsoft.com/en-us/w...ction-problems
Jack (MS, MVP-Networking).

"Susan" <sdcnyc2009@gmail.com> wrote in message
news:4ad63684-48ea-455c-9d0c-22dba66f424e@q2g2000yqd.googlegroups.com...
> Hi- I am spent several hours on this problem. I contacted FIOS Verizon
> and they could not help. It all started when I tried to download AVG.
> Since then I could not launch Mozilla or IE-same error message- page
> not found. I checked the modem, disconnected it, rebooted it, deleted
> the connection, reinstalled it, rolled back to a month ago. I have 2
> desktops and one other laptop currently working. When I look at
> network sharing I see my computer with a big x for connection to the
> internet. Short of going back to the factory defaults what other
> options are there. I also tried to delete mozilla and that would not
> take. Is it a firewall issue? Please help


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