Thank you for the update.
Bob Lin, Microsoft-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
How to Setup Windows, Network, VPN & Remote Access on
"Peter Smithson" <Peter_Smithson@hotmail.com> wrote in message
On Nov 16, 2:20 pm, "Bob Lin \(MS-MVP\)" <nore...@chicagotech.net>
> You may want to use Norton removal tool to uninstall Norton. This post may
Bob - you were dead right. I managed to find that tool later when I
had time to do some more searching and now the laptop can access the
Just got to sort out the malware that's got onto it now!