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Remote Support with messenger

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  #1 (permalink)  
Old 10-13-2009
TAZ567
 

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Remote Support with messenger
I have testing the Remotesupport on live messenger 9 with two of my Live ID,
one on Notebook (XP), the other on Desktop (Vista Business)
Both computers have connectet on the same DSL Router (Desktop on LAN,
Notebook on WLAN)
This Connection have been o.k. I can control Notebook with Desktop.
After that I call a friend on a Remote Computer (Vista HP), but now the
Connection not work. There was any time a white Display and than the
Message: Member has stop Connection. But thats not true. What can be the
Problem?
Where can I find an Error Log for this Connection?

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  #2 (permalink)  
Old 10-13-2009
JayD
 

Posts: n/a
Re: Remote Support with messenger

Sounds a bit strange o_O i use the messanger remote support allot and it
does take a long time to connect sometimes times out but i think thats
just the broadband connection to be quite frank.

i dont know of any logs you can access about this either. sorry
possible try MS for some info?


You could try this as a better solution

'New Technology Tips and Tricks: Put GeekSquad Out of Business'
(http://ajaxtricks.blogspot.com/2005/...-business.html)


--
JayD


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