RE: dropping internet connection
Subject: I've fixed the internet connection problem 5/2/2007 8:05 PM PST
In this group! Great Job Steve.
"Bob H" wrote:
> Have had a Dell XPS 410 running Vista Ultimate for 2 months and it still is
> dropping my Internet connection 14 or more times a day. Have to restart to
> connect again.
> I have a wired connection to a AT&T 2wire router and DSL. The dropped
> connections seem to occur more often when I start up (from overnight
> shutdown) in the morning. Then during the day the connection will hold
> sometimes for 3 or 4 hours but also will drop sometimes in just a few minutes
> after a restart.
> I tried disenabling all automatic processes from Norton (installed by Dell),
> Windows update and anything else I could find but didn't seem to make a
> difference. I ran the Microsoft Internet connectivity evaluation tool and
> passed all except the UPnP support test which it says should not affect my
> basic connectivity.
> The internet connection is ok since I have a 2K machine connected right
> beside the Vista and have switched everything. 2K works all day. No dropped
> When the connection is dropped and I go to Network connections and look at
> the connection it says disabled. If I try to enable it the whole process
> slows up and it takes about 2-3 minutes to tell me that it can't enable. If I
> try to go into the sleep mode at this point the computer hangs (screen blanks
> but the power switch light instead of pulsing will stay on and only thing to
> do is to disconnect from power.) Sleep mode works ok rest of time but will
> drop connection if left overnight.
> A shutdown sometimes will get the connection reestablished and sometimes
> not. Restart works best.
> After 2 months I think I have found something that I can do to cause the
> connection to drop. Just started using Windows Media player to view files on
> my computer that I downloaded and that seems to cause the connection to drop
> while I am watching a file that I have on my computer - not spooling off the
> web. Did not use media player for over a month at first and problem still was
> occuring so can't be that alone.
> Anyone have any ideas?
> Bob H