Local Access Only, Unidentified Network

Hi all. New member here. I help my mom with her computer because she has
to use Windows for her job, but I'm more of a mac user. We've had the
same Wi-Fi network for several months and up until now it's been working
fine. But yesterday, her computer started saying "Unidentified Network"
and it won't work on ours. She can't connect to the internet. It works
fine on my MacBiook, so I'm wondering what the problem is.

Oh, sorry about this. I hadn't seen that my other post went through up
above. It didn't show up at first. Mods, you can delete this one and
leave the other.


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momstechsupport

[vistaneparsm]

My friend is having a similar problem.
She is a Comcast customer with a brand new Dell computer Windows Vista 64 bit operating system.
She has a Toshiba cable modem that used to be connected to her Toshiba laptop with XP as her operating system and the same Comcast as her internet provider.
She is in the same house.
The computer worked fine for about 2 weeks then all of a sudden there are times when she turns it on and gets the dreaded Local Access Only, Unidentified Network problem. It is very frustrating we have tried talking to Comcast and they said that it was a computer problem that their diagnostics at their office shows that the line is fine and from my report about the lights on the modem that it sounds like the modem is fine. We tried a new ethernet cord and unplug/plug back in the modem suggestion. Dell had us reinstall the operating system and the problem is still happening. Dell even came to the house and installed a new motherboard so the ethernet card is fine. The problem is still happening. I went to the Toshiba site and it says that the cable modem should be ok.

Any suggestions and help would be appreciated.
Thank you.

I'm having the same issue and have tried numerous things to rectify it,
all to no avail. I found this info, thought it might be helpful to
someone that has the infamous Local Only connection issue. It very well
might this, can’t hurt to try right. I'll try it once I get home, at
work right now.

The infomation came from this article:

http://support.microsoft.com/kb/937168


After you configure Internet Connection Sharing in Windows Vista, you
may find that, although the network connection works correctly at first,
the network connection stops working after one-to-two hours. For
example, you may be unable to connect to the Internet, to other
computers on the local area network (LAN), or to network resources on
the LAN.


To verify whether Windows Vista is using Internet Connection Sharing,
follow these steps:
1. Click Start

type Services.msc in the Start Search box, and then click Services.msc
in the Programs list.

If you are prompted for an administrator password or for confirmation,
type your password, or click Continue.

2.Find the Internet Connection Sharing (ICS) service in the Name
column, and then examine the status for the service in the Status
Column. Windows Vista is using Internet Connection Sharing if the Status
column for the service shows Started.

This very well may be the reason why some of us are stuck on local only
access. If there's no need to share the internet connection why share
it?
I'll try it when I get home and late you know ok.

RevClyburn


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RevClyburn
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[vistaneparsm]

Thank you very much for your idea. I went over to my friend who was having the problem and we finally got Comcast to come out and look at the line and the modem. They determined that it was the cable modem and replaced the modem. So far it seems to be working. But if it stops working then I will try your idea.