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Limited connectivity

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  #1 (permalink)  
Old 04-29-2007
Darren W
 

Posts: n/a
Limited connectivity
Hi, I hope you can help!

Just bought an Acer 9301 AWS laptop with Windows Vista and am having trouble
accessing the internet using the wireless adapter. I have no problem when
using the ethernet cable. According to the control panel, I am connected to
the network,but have 'limited connectivity'. I hav tried doing the things it
suggests (moving away from cordless phones etc) and have scoured the help
filed but to no avail. It seems as if it is struggling to obtain an IP
address. The router is a cable and wireless 11g ADSL2+ router if that helps.
If you need any more technical info let me know.

Cheers
Reply With Quote
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  #2 (permalink)  
Old 04-30-2007
jen
 

Posts: n/a
RE: Limited connectivity
I wish I could help you, but I've been having the same problem. I thought
the trouble was with my first router, so I exchanged it for a different one.
Same problem! I've had the "limited connectivity" message, but now I'm
getting nothing. It just doesn't recognize my wireless network at all.

What's up with Vista?

"Darren W" wrote:

> Hi, I hope you can help!
>
> Just bought an Acer 9301 AWS laptop with Windows Vista and am having trouble
> accessing the internet using the wireless adapter. I have no problem when
> using the ethernet cable. According to the control panel, I am connected to
> the network,but have 'limited connectivity'. I hav tried doing the things it
> suggests (moving away from cordless phones etc) and have scoured the help
> filed but to no avail. It seems as if it is struggling to obtain an IP
> address. The router is a cable and wireless 11g ADSL2+ router if that helps.
> If you need any more technical info let me know.
>
> Cheers

Reply With Quote
  #3 (permalink)  
Old 04-30-2007
Gary VanderMolen
 

Posts: n/a
Re: Limited connectivity
What is the output of doing "ipconfig /all"?

Gary VanderMolen

"jen" <jen@discussions.microsoft.com> wrote in message news:71033CCE-F4A3-4D2A-BF92-6512A5094620@microsoft.com...
>I wish I could help you, but I've been having the same problem. I thought
> the trouble was with my first router, so I exchanged it for a different one.
> Same problem! I've had the "limited connectivity" message, but now I'm
> getting nothing. It just doesn't recognize my wireless network at all.
>
> What's up with Vista?
>
> "Darren W" wrote:
>
>> Hi, I hope you can help!
>>
>> Just bought an Acer 9301 AWS laptop with Windows Vista and am having trouble
>> accessing the internet using the wireless adapter. I have no problem when
>> using the ethernet cable. According to the control panel, I am connected to
>> the network,but have 'limited connectivity'. I hav tried doing the things it
>> suggests (moving away from cordless phones etc) and have scoured the help
>> filed but to no avail. It seems as if it is struggling to obtain an IP
>> address. The router is a cable and wireless 11g ADSL2+ router if that helps.
>> If you need any more technical info let me know.
>>
>> Cheers



Reply With Quote
  #4 (permalink)  
Old 04-30-2007
Rich Young
 

Posts: n/a
Re: Limited connectivity
"Darren W" <Darren W@discussions.microsoft.com> wrote in message
news:86FFE812-24A4-4C6D-8243-FBF54AE46D6E@microsoft.com...
> Hi, I hope you can help!
>
> Just bought an Acer 9301 AWS laptop with Windows Vista and am having
> trouble
> accessing the internet using the wireless adapter. I have no problem when
> using the ethernet cable. According to the control panel, I am connected
> to
> the network,but have 'limited connectivity'. I hav tried doing the things
> it
> suggests (moving away from cordless phones etc) and have scoured the help
> filed but to no avail. It seems as if it is struggling to obtain an IP
> address. The router is a cable and wireless 11g ADSL2+ router if that
> helps.
> If you need any more technical info let me know.



What security mode do you use on your router? I had this problem with my new
laptop, long story short, had to change my router settings from using WEP128
to WPA-PSK and it solved my problem. Apparently there is an issue with
WEP128 and Vista with some routers and no real fix. I wouldn't have minded
changing to WPA-PSK but the CF wireless card I have for my PDA doesn't
support it.
--
Rich

Reply With Quote
  #5 (permalink)  
Old 04-30-2007
Darren W
 

Posts: n/a
Re: Limited connectivity
hi, thanks for responding. I have checked the security setting and I think
they are right. I am not overly technical so you will have to forgive me if I
get this wrong. However, from checking my router settings, I am using WPA-PSK
and have used a TKIP (?) password. In Vista, under the security settings for
the network connection it is set to WPA-Personal (I don't think there is a
WPA-PSK option). From looking through the forum it seems there are a few
people having this problem. I did see someone suggesting a regedit cure but I
am VERY reluctant to start fiddling with the registry on a day-old laptop
unless I have to (althougn I have burned a copy of the original factory
settings). I am at work at the moment, but when I get home I will copy the
ipconfig/all settings.

I also saw mentioned something to do with DCHP? In my router settings, this
is set to enabled - should it be?

This forum is fantastic for computer idiots like me - the tragedy is, I used
to be okay with computers when I had my original 486, but times have left me
lagging!

"Rich Young" wrote:

> "Darren W" <Darren W@discussions.microsoft.com> wrote in message
> news:86FFE812-24A4-4C6D-8243-FBF54AE46D6E@microsoft.com...
> > Hi, I hope you can help!
> >
> > Just bought an Acer 9301 AWS laptop with Windows Vista and am having
> > trouble
> > accessing the internet using the wireless adapter. I have no problem when
> > using the ethernet cable. According to the control panel, I am connected
> > to
> > the network,but have 'limited connectivity'. I hav tried doing the things
> > it
> > suggests (moving away from cordless phones etc) and have scoured the help
> > filed but to no avail. It seems as if it is struggling to obtain an IP
> > address. The router is a cable and wireless 11g ADSL2+ router if that
> > helps.
> > If you need any more technical info let me know.

>
>
> What security mode do you use on your router? I had this problem with my new
> laptop, long story short, had to change my router settings from using WEP128
> to WPA-PSK and it solved my problem. Apparently there is an issue with
> WEP128 and Vista with some routers and no real fix. I wouldn't have minded
> changing to WPA-PSK but the CF wireless card I have for my PDA doesn't
> support it.
> --
> Rich
>

Reply With Quote
  #6 (permalink)  
Old 04-30-2007
Darren W
 

Posts: n/a
Re: Limited connectivity
hi, here are the results from ipconfig/all. DOes this mean anything to
anyone!!!???

Thanks

Darren


Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Emma>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Emma-Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5005G Wireless Network
Adapter
Physical Address. . . . . . . . . : 00-19-7D-70-6D-43
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::24b5:a3d6:96df:6843%9(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.104.67(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 234887549
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-16-D3-51-72-47
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c0a:50f3:b7cf:551a%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.16.70(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 30 April 2007 21:08:51
Lease Expires . . . . . . . . . . : 03 May 2007 21:08:51
Default Gateway . . . . . . . . . : 192.168.16.1
DHCP Server . . . . . . . . . . . : 192.168.16.1
DHCPv6 IAID . . . . . . . . . . . : 201332435
DNS Servers . . . . . . . . . . . : 192.168.16.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{ED5973AF-F337-492D-9BDD-9273F4F19
4FE}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.16.70%10(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.16.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:169.254.104.67%17(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e37c:147a:cdf:3f57:efb9(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::147a:cdf:3f57:efb9%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Emma>

C:\Users\Emma>
"Darren W" wrote:

> hi, thanks for responding. I have checked the security setting and I think
> they are right. I am not overly technical so you will have to forgive me if I
> get this wrong. However, from checking my router settings, I am using WPA-PSK
> and have used a TKIP (?) password. In Vista, under the security settings for
> the network connection it is set to WPA-Personal (I don't think there is a
> WPA-PSK option). From looking through the forum it seems there are a few
> people having this problem. I did see someone suggesting a regedit cure but I
> am VERY reluctant to start fiddling with the registry on a day-old laptop
> unless I have to (althougn I have burned a copy of the original factory
> settings). I am at work at the moment, but when I get home I will copy the
> ipconfig/all settings.
>
> I also saw mentioned something to do with DCHP? In my router settings, this
> is set to enabled - should it be?
>
> This forum is fantastic for computer idiots like me - the tragedy is, I used
> to be okay with computers when I had my original 486, but times have left me
> lagging!
>
> "Rich Young" wrote:
>
> > "Darren W" <Darren W@discussions.microsoft.com> wrote in message
> > news:86FFE812-24A4-4C6D-8243-FBF54AE46D6E@microsoft.com...
> > > Hi, I hope you can help!
> > >
> > > Just bought an Acer 9301 AWS laptop with Windows Vista and am having
> > > trouble
> > > accessing the internet using the wireless adapter. I have no problem when
> > > using the ethernet cable. According to the control panel, I am connected
> > > to
> > > the network,but have 'limited connectivity'. I hav tried doing the things
> > > it
> > > suggests (moving away from cordless phones etc) and have scoured the help
> > > filed but to no avail. It seems as if it is struggling to obtain an IP
> > > address. The router is a cable and wireless 11g ADSL2+ router if that
> > > helps.
> > > If you need any more technical info let me know.

> >
> >
> > What security mode do you use on your router? I had this problem with my new
> > laptop, long story short, had to change my router settings from using WEP128
> > to WPA-PSK and it solved my problem. Apparently there is an issue with
> > WEP128 and Vista with some routers and no real fix. I wouldn't have minded
> > changing to WPA-PSK but the CF wireless card I have for my PDA doesn't
> > support it.
> > --
> > Rich
> >

Reply With Quote
  #7 (permalink)  
Old 05-01-2007
Gary VanderMolen
 

Posts: n/a
Re: Limited connectivity
This shows your ethernet connection as active, and the wireless inactive.
You can't use both at the same time. Vista will pick whichever one it
thinks is faster. If you want your wireless diagnosed, you'll have to
unplug the ethernet cable.

Gary VanderMolen

"Darren W" <DarrenW@discussions.microsoft.com> wrote in message news:2C2708B4-6084-48A3-96CA-59D8BBBCB9FD@microsoft.com...
> hi, here are the results from ipconfig/all. DOes this mean anything to
> anyone!!!???
>
> Thanks
>
> Darren
>
>
> Microsoft Windows [Version 6.0.6000]
> Copyright (c) 2006 Microsoft Corporation. All rights reserved.
>
> C:\Users\Emma>ipconfig/all
>
> Windows IP Configuration
>
> Host Name . . . . . . . . . . . . : Emma-Laptop
> Primary Dns Suffix . . . . . . . :
> Node Type . . . . . . . . . . . . : Hybrid
> IP Routing Enabled. . . . . . . . : No
> WINS Proxy Enabled. . . . . . . . : No
>
> Wireless LAN adapter Wireless Network Connection:
>
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : Atheros AR5005G Wireless Network
> Adapter
> Physical Address. . . . . . . . . : 00-19-7D-70-6D-43
> DHCP Enabled. . . . . . . . . . . : Yes
> Autoconfiguration Enabled . . . . : Yes
> Link-local IPv6 Address . . . . . : fe80::24b5:a3d6:96df:6843%9(Preferred)
> Autoconfiguration IPv4 Address. . : 169.254.104.67(Preferred)
> Subnet Mask . . . . . . . . . . . : 255.255.0.0
> Default Gateway . . . . . . . . . :
> DHCPv6 IAID . . . . . . . . . . . : 234887549
> DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
> fec0:0:0:ffff::2%1
> fec0:0:0:ffff::3%1
> NetBIOS over Tcpip. . . . . . . . : Enabled
>
> Ethernet adapter Local Area Connection:
>
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
> Physical Address. . . . . . . . . : 00-16-D3-51-72-47
> DHCP Enabled. . . . . . . . . . . : Yes
> Autoconfiguration Enabled . . . . : Yes
> Link-local IPv6 Address . . . . . : fe80::c0a:50f3:b7cf:551a%8(Preferred)
> IPv4 Address. . . . . . . . . . . : 192.168.16.70(Preferred)
> Subnet Mask . . . . . . . . . . . : 255.255.255.0
> Lease Obtained. . . . . . . . . . : 30 April 2007 21:08:51
> Lease Expires . . . . . . . . . . : 03 May 2007 21:08:51
> Default Gateway . . . . . . . . . : 192.168.16.1
> DHCP Server . . . . . . . . . . . : 192.168.16.1
> DHCPv6 IAID . . . . . . . . . . . : 201332435
> DNS Servers . . . . . . . . . . . : 192.168.16.1
> NetBIOS over Tcpip. . . . . . . . : Enabled
>
> Tunnel adapter Local Area Connection* 6:
>
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . :
> isatap.{ED5973AF-F337-492D-9BDD-9273F4F19
> 4FE}
> Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
> DHCP Enabled. . . . . . . . . . . : No
> Autoconfiguration Enabled . . . . : Yes
> Link-local IPv6 Address . . . . . : fe80::5efe:192.168.16.70%10(Preferred)
> Default Gateway . . . . . . . . . :
> DNS Servers . . . . . . . . . . . : 192.168.16.1
> NetBIOS over Tcpip. . . . . . . . : Disabled
>
> Tunnel adapter Local Area Connection* 7:
>
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
> Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
> DHCP Enabled. . . . . . . . . . . : No
> Autoconfiguration Enabled . . . . : Yes
> Link-local IPv6 Address . . . . . : fe80::5efe:169.254.104.67%17(Preferred)
> Default Gateway . . . . . . . . . :
> DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
> fec0:0:0:ffff::2%1
> fec0:0:0:ffff::3%1
> NetBIOS over Tcpip. . . . . . . . : Disabled
>
> Tunnel adapter Local Area Connection* 9:
>
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
> Physical Address. . . . . . . . . : 02-00-54-55-4E-01
> DHCP Enabled. . . . . . . . . . . : No
> Autoconfiguration Enabled . . . . : Yes
> IPv6 Address. . . . . . . . . . . :
> 2001:0:4136:e37c:147a:cdf:3f57:efb9(Prefe
> rred)
> Link-local IPv6 Address . . . . . : fe80::147a:cdf:3f57:efb9%11(Preferred)
> Default Gateway . . . . . . . . . : ::
> NetBIOS over Tcpip. . . . . . . . : Disabled
>
> C:\Users\Emma>
>
> C:\Users\Emma>
> "Darren W" wrote:
>
>> hi, thanks for responding. I have checked the security setting and I think
>> they are right. I am not overly technical so you will have to forgive me if I
>> get this wrong. However, from checking my router settings, I am using WPA-PSK
>> and have used a TKIP (?) password. In Vista, under the security settings for
>> the network connection it is set to WPA-Personal (I don't think there is a
>> WPA-PSK option). From looking through the forum it seems there are a few
>> people having this problem. I did see someone suggesting a regedit cure but I
>> am VERY reluctant to start fiddling with the registry on a day-old laptop
>> unless I have to (althougn I have burned a copy of the original factory
>> settings). I am at work at the moment, but when I get home I will copy the
>> ipconfig/all settings.
>>
>> I also saw mentioned something to do with DCHP? In my router settings, this
>> is set to enabled - should it be?
>>
>> This forum is fantastic for computer idiots like me - the tragedy is, I used
>> to be okay with computers when I had my original 486, but times have left me
>> lagging!
>>
>> "Rich Young" wrote:
>>
>> > "Darren W" <Darren W@discussions.microsoft.com> wrote in message
>> > news:86FFE812-24A4-4C6D-8243-FBF54AE46D6E@microsoft.com...
>> > > Hi, I hope you can help!
>> > >
>> > > Just bought an Acer 9301 AWS laptop with Windows Vista and am having
>> > > trouble
>> > > accessing the internet using the wireless adapter. I have no problem when
>> > > using the ethernet cable. According to the control panel, I am connected
>> > > to
>> > > the network,but have 'limited connectivity'. I hav tried doing the things
>> > > it
>> > > suggests (moving away from cordless phones etc) and have scoured the help
>> > > filed but to no avail. It seems as if it is struggling to obtain an IP
>> > > address. The router is a cable and wireless 11g ADSL2+ router if that
>> > > helps.
>> > > If you need any more technical info let me know.
>> >
>> >
>> > What security mode do you use on your router? I had this problem with my new
>> > laptop, long story short, had to change my router settings from using WEP128
>> > to WPA-PSK and it solved my problem. Apparently there is an issue with
>> > WEP128 and Vista with some routers and no real fix. I wouldn't have minded
>> > changing to WPA-PSK but the CF wireless card I have for my PDA doesn't
>> > support it.
>> > --
>> > Rich
>> >



Reply With Quote
  #8 (permalink)  
Old 05-01-2007
Darren W
 

Posts: n/a
Re: Limited connectivity
Thanks. I managed to SOLVE the problem last night! Somewhere in this forum I
found reference to a REGEDIT solution which involves diasbling a DHCP
broadcast flag. It worked a treat!

"Gary VanderMolen" wrote:

> This shows your ethernet connection as active, and the wireless inactive.
> You can't use both at the same time. Vista will pick whichever one it
> thinks is faster. If you want your wireless diagnosed, you'll have to
> unplug the ethernet cable.
>
> Gary VanderMolen
>
> "Darren W" <DarrenW@discussions.microsoft.com> wrote in message news:2C2708B4-6084-48A3-96CA-59D8BBBCB9FD@microsoft.com...
> > hi, here are the results from ipconfig/all. DOes this mean anything to
> > anyone!!!???
> >
> > Thanks
> >
> > Darren
> >
> >
> > Microsoft Windows [Version 6.0.6000]
> > Copyright (c) 2006 Microsoft Corporation. All rights reserved.
> >
> > C:\Users\Emma>ipconfig/all
> >
> > Windows IP Configuration
> >
> > Host Name . . . . . . . . . . . . : Emma-Laptop
> > Primary Dns Suffix . . . . . . . :
> > Node Type . . . . . . . . . . . . : Hybrid
> > IP Routing Enabled. . . . . . . . : No
> > WINS Proxy Enabled. . . . . . . . : No
> >
> > Wireless LAN adapter Wireless Network Connection:
> >
> > Connection-specific DNS Suffix . :
> > Description . . . . . . . . . . . : Atheros AR5005G Wireless Network
> > Adapter
> > Physical Address. . . . . . . . . : 00-19-7D-70-6D-43
> > DHCP Enabled. . . . . . . . . . . : Yes
> > Autoconfiguration Enabled . . . . : Yes
> > Link-local IPv6 Address . . . . . : fe80::24b5:a3d6:96df:6843%9(Preferred)
> > Autoconfiguration IPv4 Address. . : 169.254.104.67(Preferred)
> > Subnet Mask . . . . . . . . . . . : 255.255.0.0
> > Default Gateway . . . . . . . . . :
> > DHCPv6 IAID . . . . . . . . . . . : 234887549
> > DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
> > fec0:0:0:ffff::2%1
> > fec0:0:0:ffff::3%1
> > NetBIOS over Tcpip. . . . . . . . : Enabled
> >
> > Ethernet adapter Local Area Connection:
> >
> > Connection-specific DNS Suffix . :
> > Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
> > Physical Address. . . . . . . . . : 00-16-D3-51-72-47
> > DHCP Enabled. . . . . . . . . . . : Yes
> > Autoconfiguration Enabled . . . . : Yes
> > Link-local IPv6 Address . . . . . : fe80::c0a:50f3:b7cf:551a%8(Preferred)
> > IPv4 Address. . . . . . . . . . . : 192.168.16.70(Preferred)
> > Subnet Mask . . . . . . . . . . . : 255.255.255.0
> > Lease Obtained. . . . . . . . . . : 30 April 2007 21:08:51
> > Lease Expires . . . . . . . . . . : 03 May 2007 21:08:51
> > Default Gateway . . . . . . . . . : 192.168.16.1
> > DHCP Server . . . . . . . . . . . : 192.168.16.1
> > DHCPv6 IAID . . . . . . . . . . . : 201332435
> > DNS Servers . . . . . . . . . . . : 192.168.16.1
> > NetBIOS over Tcpip. . . . . . . . : Enabled
> >
> > Tunnel adapter Local Area Connection* 6:
> >
> > Connection-specific DNS Suffix . :
> > Description . . . . . . . . . . . :
> > isatap.{ED5973AF-F337-492D-9BDD-9273F4F19
> > 4FE}
> > Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
> > DHCP Enabled. . . . . . . . . . . : No
> > Autoconfiguration Enabled . . . . : Yes
> > Link-local IPv6 Address . . . . . : fe80::5efe:192.168.16.70%10(Preferred)
> > Default Gateway . . . . . . . . . :
> > DNS Servers . . . . . . . . . . . : 192.168.16.1
> > NetBIOS over Tcpip. . . . . . . . : Disabled
> >
> > Tunnel adapter Local Area Connection* 7:
> >
> > Connection-specific DNS Suffix . :
> > Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
> > Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
> > DHCP Enabled. . . . . . . . . . . : No
> > Autoconfiguration Enabled . . . . : Yes
> > Link-local IPv6 Address . . . . . : fe80::5efe:169.254.104.67%17(Preferred)
> > Default Gateway . . . . . . . . . :
> > DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
> > fec0:0:0:ffff::2%1
> > fec0:0:0:ffff::3%1
> > NetBIOS over Tcpip. . . . . . . . : Disabled
> >
> > Tunnel adapter Local Area Connection* 9:
> >
> > Connection-specific DNS Suffix . :
> > Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
> > Physical Address. . . . . . . . . : 02-00-54-55-4E-01
> > DHCP Enabled. . . . . . . . . . . : No
> > Autoconfiguration Enabled . . . . : Yes
> > IPv6 Address. . . . . . . . . . . :
> > 2001:0:4136:e37c:147a:cdf:3f57:efb9(Prefe
> > rred)
> > Link-local IPv6 Address . . . . . : fe80::147a:cdf:3f57:efb9%11(Preferred)
> > Default Gateway . . . . . . . . . : ::
> > NetBIOS over Tcpip. . . . . . . . : Disabled
> >
> > C:\Users\Emma>
> >
> > C:\Users\Emma>
> > "Darren W" wrote:
> >
> >> hi, thanks for responding. I have checked the security setting and I think
> >> they are right. I am not overly technical so you will have to forgive me if I
> >> get this wrong. However, from checking my router settings, I am using WPA-PSK
> >> and have used a TKIP (?) password. In Vista, under the security settings for
> >> the network connection it is set to WPA-Personal (I don't think there is a
> >> WPA-PSK option). From looking through the forum it seems there are a few
> >> people having this problem. I did see someone suggesting a regedit cure but I
> >> am VERY reluctant to start fiddling with the registry on a day-old laptop
> >> unless I have to (althougn I have burned a copy of the original factory
> >> settings). I am at work at the moment, but when I get home I will copy the
> >> ipconfig/all settings.
> >>
> >> I also saw mentioned something to do with DCHP? In my router settings, this
> >> is set to enabled - should it be?
> >>
> >> This forum is fantastic for computer idiots like me - the tragedy is, I used
> >> to be okay with computers when I had my original 486, but times have left me
> >> lagging!
> >>
> >> "Rich Young" wrote:
> >>
> >> > "Darren W" <Darren W@discussions.microsoft.com> wrote in message
> >> > news:86FFE812-24A4-4C6D-8243-FBF54AE46D6E@microsoft.com...
> >> > > Hi, I hope you can help!
> >> > >
> >> > > Just bought an Acer 9301 AWS laptop with Windows Vista and am having
> >> > > trouble
> >> > > accessing the internet using the wireless adapter. I have no problem when
> >> > > using the ethernet cable. According to the control panel, I am connected
> >> > > to
> >> > > the network,but have 'limited connectivity'. I hav tried doing the things
> >> > > it
> >> > > suggests (moving away from cordless phones etc) and have scoured the help
> >> > > filed but to no avail. It seems as if it is struggling to obtain an IP
> >> > > address. The router is a cable and wireless 11g ADSL2+ router if that
> >> > > helps.
> >> > > If you need any more technical info let me know.
> >> >
> >> >
> >> > What security mode do you use on your router? I had this problem with my new
> >> > laptop, long story short, had to change my router settings from using WEP128
> >> > to WPA-PSK and it solved my problem. Apparently there is an issue with
> >> > WEP128 and Vista with some routers and no real fix. I wouldn't have minded
> >> > changing to WPA-PSK but the CF wireless card I have for my PDA doesn't
> >> > support it.
> >> > --
> >> > Rich
> >> >

>
>
>

Reply With Quote
  #9 (permalink)  
Old 05-04-2007
Joe Guidera
 

Posts: n/a
Re: Limited connectivity
You're welcome.

"Darren W" <DarrenW@discussions.microsoft.com> wrote in message
news:805962DA-2948-4E4B-AACB-9B3032506F04@microsoft.com...
> Thanks. I managed to SOLVE the problem last night! Somewhere in this
> forum I
> found reference to a REGEDIT solution which involves diasbling a DHCP
> broadcast flag. It worked a treat!
>
> "Gary VanderMolen" wrote:
>
>> This shows your ethernet connection as active, and the wireless inactive.
>> You can't use both at the same time. Vista will pick whichever one it
>> thinks is faster. If you want your wireless diagnosed, you'll have to
>> unplug the ethernet cable.
>>
>> Gary VanderMolen
>>
>> "Darren W" <DarrenW@discussions.microsoft.com> wrote in message
>> news:2C2708B4-6084-48A3-96CA-59D8BBBCB9FD@microsoft.com...
>> > hi, here are the results from ipconfig/all. DOes this mean anything to
>> > anyone!!!???
>> >
>> > Thanks
>> >
>> > Darren
>> >
>> >
>> > Microsoft Windows [Version 6.0.6000]
>> > Copyright (c) 2006 Microsoft Corporation. All rights reserved.
>> >
>> > C:\Users\Emma>ipconfig/all
>> >
>> > Windows IP Configuration
>> >
>> > Host Name . . . . . . . . . . . . : Emma-Laptop
>> > Primary Dns Suffix . . . . . . . :
>> > Node Type . . . . . . . . . . . . : Hybrid
>> > IP Routing Enabled. . . . . . . . : No
>> > WINS Proxy Enabled. . . . . . . . : No
>> >
>> > Wireless LAN adapter Wireless Network Connection:
>> >
>> > Connection-specific DNS Suffix . :
>> > Description . . . . . . . . . . . : Atheros AR5005G Wireless Network
>> > Adapter
>> > Physical Address. . . . . . . . . : 00-19-7D-70-6D-43
>> > DHCP Enabled. . . . . . . . . . . : Yes
>> > Autoconfiguration Enabled . . . . : Yes
>> > Link-local IPv6 Address . . . . . :
>> > fe80::24b5:a3d6:96df:6843%9(Preferred)
>> > Autoconfiguration IPv4 Address. . : 169.254.104.67(Preferred)
>> > Subnet Mask . . . . . . . . . . . : 255.255.0.0
>> > Default Gateway . . . . . . . . . :
>> > DHCPv6 IAID . . . . . . . . . . . : 234887549
>> > DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
>> > fec0:0:0:ffff::2%1
>> > fec0:0:0:ffff::3%1
>> > NetBIOS over Tcpip. . . . . . . . : Enabled
>> >
>> > Ethernet adapter Local Area Connection:
>> >
>> > Connection-specific DNS Suffix . :
>> > Description . . . . . . . . . . . : NVIDIA nForce Networking
>> > Controller
>> > Physical Address. . . . . . . . . : 00-16-D3-51-72-47
>> > DHCP Enabled. . . . . . . . . . . : Yes
>> > Autoconfiguration Enabled . . . . : Yes
>> > Link-local IPv6 Address . . . . . :
>> > fe80::c0a:50f3:b7cf:551a%8(Preferred)
>> > IPv4 Address. . . . . . . . . . . : 192.168.16.70(Preferred)
>> > Subnet Mask . . . . . . . . . . . : 255.255.255.0
>> > Lease Obtained. . . . . . . . . . : 30 April 2007 21:08:51
>> > Lease Expires . . . . . . . . . . : 03 May 2007 21:08:51
>> > Default Gateway . . . . . . . . . : 192.168.16.1
>> > DHCP Server . . . . . . . . . . . : 192.168.16.1
>> > DHCPv6 IAID . . . . . . . . . . . : 201332435
>> > DNS Servers . . . . . . . . . . . : 192.168.16.1
>> > NetBIOS over Tcpip. . . . . . . . : Enabled
>> >
>> > Tunnel adapter Local Area Connection* 6:
>> >
>> > Connection-specific DNS Suffix . :
>> > Description . . . . . . . . . . . :
>> > isatap.{ED5973AF-F337-492D-9BDD-9273F4F19
>> > 4FE}
>> > Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
>> > DHCP Enabled. . . . . . . . . . . : No
>> > Autoconfiguration Enabled . . . . : Yes
>> > Link-local IPv6 Address . . . . . :
>> > fe80::5efe:192.168.16.70%10(Preferred)
>> > Default Gateway . . . . . . . . . :
>> > DNS Servers . . . . . . . . . . . : 192.168.16.1
>> > NetBIOS over Tcpip. . . . . . . . : Disabled
>> >
>> > Tunnel adapter Local Area Connection* 7:
>> >
>> > Connection-specific DNS Suffix . :
>> > Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
>> > Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
>> > DHCP Enabled. . . . . . . . . . . : No
>> > Autoconfiguration Enabled . . . . : Yes
>> > Link-local IPv6 Address . . . . . :
>> > fe80::5efe:169.254.104.67%17(Preferred)
>> > Default Gateway . . . . . . . . . :
>> > DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
>> > fec0:0:0:ffff::2%1
>> > fec0:0:0:ffff::3%1
>> > NetBIOS over Tcpip. . . . . . . . : Disabled
>> >
>> > Tunnel adapter Local Area Connection* 9:
>> >
>> > Connection-specific DNS Suffix . :
>> > Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
>> > Physical Address. . . . . . . . . : 02-00-54-55-4E-01
>> > DHCP Enabled. . . . . . . . . . . : No
>> > Autoconfiguration Enabled . . . . : Yes
>> > IPv6 Address. . . . . . . . . . . :
>> > 2001:0:4136:e37c:147a:cdf:3f57:efb9(Prefe
>> > rred)
>> > Link-local IPv6 Address . . . . . :
>> > fe80::147a:cdf:3f57:efb9%11(Preferred)
>> > Default Gateway . . . . . . . . . : ::
>> > NetBIOS over Tcpip. . . . . . . . : Disabled
>> >
>> > C:\Users\Emma>
>> >
>> > C:\Users\Emma>
>> > "Darren W" wrote:
>> >
>> >> hi, thanks for responding. I have checked the security setting and I
>> >> think
>> >> they are right. I am not overly technical so you will have to forgive
>> >> me if I
>> >> get this wrong. However, from checking my router settings, I am using
>> >> WPA-PSK
>> >> and have used a TKIP (?) password. In Vista, under the security
>> >> settings for
>> >> the network connection it is set to WPA-Personal (I don't think there
>> >> is a
>> >> WPA-PSK option). From looking through the forum it seems there are a
>> >> few
>> >> people having this problem. I did see someone suggesting a regedit
>> >> cure but I
>> >> am VERY reluctant to start fiddling with the registry on a day-old
>> >> laptop
>> >> unless I have to (althougn I have burned a copy of the original
>> >> factory
>> >> settings). I am at work at the moment, but when I get home I will copy
>> >> the
>> >> ipconfig/all settings.
>> >>
>> >> I also saw mentioned something to do with DCHP? In my router settings,
>> >> this
>> >> is set to enabled - should it be?
>> >>
>> >> This forum is fantastic for computer idiots like me - the tragedy is,
>> >> I used
>> >> to be okay with computers when I had my original 486, but times have
>> >> left me
>> >> lagging!
>> >>
>> >> "Rich Young" wrote:
>> >>
>> >> > "Darren W" <Darren W@discussions.microsoft.com> wrote in message
>> >> > news:86FFE812-24A4-4C6D-8243-FBF54AE46D6E@microsoft.com...
>> >> > > Hi, I hope you can help!
>> >> > >
>> >> > > Just bought an Acer 9301 AWS laptop with Windows Vista and am
>> >> > > having
>> >> > > trouble
>> >> > > accessing the internet using the wireless adapter. I have no
>> >> > > problem when
>> >> > > using the ethernet cable. According to the control panel, I am
>> >> > > connected
>> >> > > to
>> >> > > the network,but have 'limited connectivity'. I hav tried doing the
>> >> > > things
>> >> > > it
>> >> > > suggests (moving away from cordless phones etc) and have scoured
>> >> > > the help
>> >> > > filed but to no avail. It seems as if it is struggling to obtain
>> >> > > an IP
>> >> > > address. The router is a cable and wireless 11g ADSL2+ router if
>> >> > > that
>> >> > > helps.
>> >> > > If you need any more technical info let me know.
>> >> >
>> >> >
>> >> > What security mode do you use on your router? I had this problem
>> >> > with my new
>> >> > laptop, long story short, had to change my router settings from
>> >> > using WEP128
>> >> > to WPA-PSK and it solved my problem. Apparently there is an issue
>> >> > with
>> >> > WEP128 and Vista with some routers and no real fix. I wouldn't have
>> >> > minded
>> >> > changing to WPA-PSK but the CF wireless card I have for my PDA
>> >> > doesn't
>> >> > support it.
>> >> > --
>> >> > Rich
>> >> >

>>
>>
>>

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