try shutting down the computer.
unplug the modem let it set for several minutes,
plug the modem back in and wait for the lights to show it is on line and active.
then turn the computer back on.
sometimes they get out of sync and vista cannot re-sync.
"Song" <Song@discussions.microsoft.com> wrote in message news:524C67DA-B0DF-43AE-A69E-37EB20750503@microsoft.com...
Hi, I just bought a HP laptop with vista home premium installed. I am using
cable internet and it works fine on my old computer with XP. Somehow it does
not work in vista. It shows only have limited access, which is it only access
to local network, not the internet. I tried to manually setup the connection,
but the in the "broadband" section, I need to input the username and password
for the ISP. As you know, I don't have these for cable internet. What should
I do? Thanks in advance.