> I recently upgraded my Operating System from the preloaded Vista to
> Vista Business. It did not give me the option to upgrade so I just
> reinstalled since it was a new computer anyway. Now I can not connect
> to the internet. I click "Diagnose Connection Problems" and then get a
> message that reads "This computer does not have a network adapter
> installed and configured"
> I went to the Computer Management/Device Manager and under Other
> devices I see a yellow ! next to a number of options.
> 1. !Base System Device
> 2. !Base System Device
> 3. !Base System Device
> 4. !Coprocessor
> 5. !Ethernet Controller
> 6. !Network Controller
> 7. !SM Bus Controller
> 8. !Unknown Device
> 9. !Unknown Device
> I right click Network Controller and then click "Properties". It
> reades "The drivers for this device are not installed. (Code 28)
> So I click Reinstall Driver...
> I click Search Automatically and it reads "Windows was unable to
> install your Network Controller.
You need to install drivers for your motherboard (chipset), ethernet
controller, and probably other drivers such as video, sound, etc.
Never get drivers from Windows Update. Get them from:
1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM computer
(HP, Dell, Sony, etc.).
Read the installation instructions on the website where you get the drivers.
To find out what hardware is in your computer:
1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific model
machine and look at the specs (you'll be there to get the drivers anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor or System Information for Windows.
- Belarc Advisor
- System Information for Windows
Elephant Boy Computers - Don't Panic!