Re: Internet only Connects in Safe Mode with Networking
> I have a Dell Studio XPS 435 running Windows Vista Home Premium, bought
> a week ago. It has had Internet issues from the moment I got it
> running. If I do a continual Ping test, when it's working I get a
> correct reply from 192.168.0.56. I get no more than about 20-30
> successful pings at max, usually much less. Then suddenly it will Ping
> from 188.8.131.52, and then usually time out (even if it doesn't time
> out, I lose the connection temporarily). I called Dell Support and
> paid a one-time service and they seemed to fix it...although I'm not
> sure what he did. 24 hours later, it started happening again. Another
> subsequent call and he had me reset everything to the factory settings,
> which didn't work. I was then told it was my Internet connection.
> That CAN'T be because:
> A) Charter Cable came out and tested...everything's fine--the Cable
> tech seemed to think it was redirecting to the Netword Interface Card,
> but he couldn't figure it out
> B) My old computer hooked up to the same modem and cable lines works
> C) It works perfectly fine in Safe Mode with Networking(which is how
> I'm connected now).
> I've tried going into MSCONFIG and disabling everything, but I ended up
> disabling the internet connection as well. I don't know enough about
> which services to enable to allow me to keep connected to the
> Can someone tell me, after I've disabled all Startup and Service items
> in MSCONFIG, what are the bare minimum ones to ENABLE in order to
> connect me to the Internet. I'm hoping that will allow me to connect
> to the Internet, and then I'll enable the services one by one and
> figure out which one is causing my connection issue (unless someone
> knows a more efficient way to test and/or fix). Thanks!
> Addendum: After some searching, I have discovered the wrong ping
> number matches my IPv4 IP address.
Found it...I disabled "Dell Advanced Networking Service." Works
perfectly now, no thanks to Dell's NON Support!